Three real-estate professionals dish on dealing with confrontational people living next door to a listing
3 min
Q: Have you ever had to deal with a nightmare neighbour while showing a home?
Arthur Greenstein, broker associate, Douglas Elliman Real Estate, Dallas
In April 2022, I showed a four-bedroom duplex unit in University Park, near Dallas, to one of my clients. From the second we arrived, I knew there was going to be a serious problem because the next-door neighbour, who lived in the other half of the Midcentury Modern house, was nosy and angry. She would barge into the unit each time I was there with my buyer, trying to find out who her neighbour would be, and she would stand outside the duplex yelling at us about how we parked our cars. She was retired and had a lot of time on her hands, and she acted like she was the mayor of the block. It was difficult because I didn’t want to be confrontational with anyone when showing a house, and she was being intrusive. After she did this a few times, I tried to convince my client not to buy the property because I’ve seen in other situations what an unpleasant neighbor can do to the value and enjoyment of a property. But he purchased it anyway because that area had limited inventory and great schools. After the closing, the problems continued. The neighbour shut off my client’s water and electricity and put a lock on the water meter. He had to call the police to get the utilities turned back on. Over the past year, things have not calmed down. My client is involved in a lawsuit now with the next-door neighbour and the previous owner for not disclosing the adverse condition of having a nightmare neighbour living next-door.
Tom Stuart, associate broker, The Corcoran Group, Brooklyn, N.Y.
In June 2020, I listed a two-bedroom co-op in Brooklyn. This was during Covid, and the neighbour next door was very angry that buyers were coming in and out of the building. At the very first open house, when I was buzzing individual buyers into the building one by one, a buyer informed me that there was a note taped to the door of the apartment. When I went to look, I found a piece of notebook paper taped to the door that said in scrawled handwriting: “Don’t buy this! Rats and Bugs!” I had no idea how many people saw it. The neighbour also called building management and my manager to complain, but everything was being done properly. He started posting signs on the walls of the hallway that said things like “You are being watched!” and “Area under surveillance.” More than once, I caught him with his door cracked open, peeking through, which spooked potential buyers. My sellers were perplexed, but didn’t want to confront him. I was eventually able to sell the apartment, but he didn’t do himself any favours since his efforts certainly meant it took longer to sell the property and, ultimately, more people came through than might have without his interference.
Melvin A. Vieira, Jr., real-estate agent, Re/Max Destiny, Boston
In October 2019, I sold a two-bedroom, Cape Cod-style home in the Hyde Park neighbourhood of Boston. I was representing the seller. Every time I would go over to the house, the seller would yell, “Melvin, close the door, close the door!” I didn’t know what he was talking about, but then he would shout, “It’s too late. She’s there!” And then, his next-door neighbour would appear, a middle-aged woman who was nice, but quirky. She would just walk into the house and start talking about everything going on with the house and the neighbourhood. My client said she was just making it up. It got to the point where I had to sneak into the house. It became a game, almost like an episode of “Mission Impossible.” I would pull up, check for her car, and if I saw it, I would park my car down the block and then walk to the house and go in a side door just to avoid having her see me and come over to interrupt a showing. My client told me she was doing that because she didn’t want him to move. He had lived there since 1996, and she didn’t like change, so she was trying to kill the deal. My strategy was to become friendly with her and have conversations with her away from the house. If I knew someone was going to show the house, I would stop her outside her house and talk to her to distract her. The market was strong, and the house sold within a few days of being listed, so she didn’t slow anything down. And, ironically, she and the new owners get along now.
—Edited from interviews by Robyn A. Friedman
Copyright 2020, Dow Jones & Company, Inc. All Rights Reserved Worldwide. LEARN MORE
The Australian leather house has opened an immersive four-day pop-up in Manhattan, unveiling its Bloom Collection and redefining what a product launch can look like.
Following the successful launch of its Palais Collection, MAISON de SABRÉ has unveiled a new modular handbag system offering more than 720 styling combinations.
The US housing market remains under pressure as high mortgage rates continue to weigh on affordability and demand. Industry leaders say 2026 has been one of the toughest years for home sales, with slower price growth, weaker mortgage activity, and fewer buyers entering the market. However, experts say reduced competition and more price cuts could create opportunities for well-prepared buyers.
2 min
The typically busy spring season for the housing market was a dud, and the summer isn’t looking much brighter.
Housing services companies like Zillow Group and Rocket RKT +3.78% were loud and clear last week on earnings calls: Rocket CEO Varun Krishna called the quarter through June “one of the toughest spring housing markets in years.”
Jeremy Hofmann, Zillow’s chief financial officer, said on a conference call that the company predicted earlier this year that the market for mortgages would be flat. “We actually now think it’s going to be down low-to-mid-single digits,” he said.
The rest of 2026 will remain challenging for mortgage origination volume, says KBW analyst Bose George. The question now is what happens in 2027. “If mortgage rates remain [around] 6.75%, I think that’s going to be challenging even for next year,” he says.
But what’s bad news for mortgage companies could be a positive for bargain hunters. Buyers can expect prices to grow more slowly—or mildly decline—with less competition as long as mortgage rates remain unpredictable.
Mortgage rates at the beginning of the year were solidly below year-ago levels, notes Zillow senior economist Kara Ng. But they surpassed last year’s levels recently, she adds, referencing Freddie Mac’s weekly survey of 30-year fixed mortgage rates. Last week’s reading, at 6.69%, was higher than year-ago levels for the first time in 2026.
“From the affordability point of view, it’s going to get more challenging in the second half of the year,” she says. “And when affordability gets more challenging, that impacts sales and home price appreciation.”
Mortgage application data tracked by the Mortgage Bankers Association has cooled since the beginning of the year. The trade group expects that the number of mortgage originations in the remaining two quarters will lag behind last year’s levels, after exceeding 2025 levels in the first half.
Rocket’s early-stage data—which the company told Barron’s it derives from its brokerage Redfin, demand for its mortgage products, and signs in its servicing portfolio that a homeowner is preparing to refinance or move—“leads us to expect the third quarter mortgage market to be smaller than the second,” Chief Financial Officer Brian Brown, said on the company’s call. He added that such an occurrence is “something the industry has not seen since 2022.”
Prices will be about flat nationally, Ng says. Zillow’s most recent forecast, which shows how values are expected to change in the year ending June 2027, show them dropping in roughly half of the 100 largest U.S. metros for which data is available.
Buyers aren’t rushing in at a time when mortgage costs are rising and unpredictable. But those with the right combination of patience and cash could stand to benefit. “If you are financially qualified to buy a starter home, you are facing less competition and you’re more likely to get a price cut,” Ng says.
