Don’t Roll Your Eyes: Looking the Part Could Land You That Job - Kanebridge News
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Don’t Roll Your Eyes: Looking the Part Could Land You That Job

Applying to be a programmer? Better grab a pair of glasses. Different jobs favour certain looks, new research shows.

By ANNE MARIE CHAKER
Tue, Dec 5, 2023 8:41amGrey Clock 4 min

Think appearances don’t matter if you’re applying for a job online? New research shows that looking the part is very much part of the equation.

Your credentials and referrals may get you on the shortlist. Even if the whole process takes place online, though, it’s rare that a hiring manager won’t check out your LinkedIn profile. Making the final cut can come down to nailing a specific professional look, according to a new study published by the Harvard Business School.

Analysing 63,000 job openings and the more than 160,000 freelancers who applied for them over a six-month period, researchers found that certain accessories or physical features gave candidates an edge in landing the job—even after controlling for race, age and gender. Researchers used computer vision technology and machine learning to help classify which attributes made someone be perceived as a better fit for a job, then examined what role that played in hiring.

Different jobs favoured certain looks. The analysis showed that men wearing glasses and having a computer visible in the photo were perceived to be a better fit for a software programming assignment than men without glasses, boosting their chances of getting it. A beard gave them a slight edge, too.

With design and media-related jobs—one of two broad job categories examined in the study—flashing a smile and using a photo with high image quality was also important. Women sporting reading glasses and an “artistic” look were seen as a better fit for graphic design jobs than other women.

Fashion designer. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK, PIXELSQUID

The researchers, from Harvard and the University of Southern California, found that certain photo features could tilt the selection process when profiles included equally high ratings from previous clients. The advantage could be roughly the equivalent of a 5% pay differential.

On the other hand, the study suggests that looking the part for a job doesn’t rely just on a candidate’s gender, ethnicity and age. Rather, paying attention to the details of a profile photo can go a long way, recruiters say.

“We would be fooling ourselves to say it’s not part of the package,” says Jessica Vann, founder of Maven Recruiting Group, a San Francisco job-placement firm. While not as important as job or communication skills, “it’s a piece, for sure.”

It’s generally a good idea to have a neutral background and no children, pets or celebrities in the photo. Vann, whose firm specialises in placing executive assistants and chiefs of staff at Silicon Valley companies, says she has counselled job seekers to eschew an obviously AI-generated photo or tone down the makeup.

Banker. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK

In a CivicScience poll of more than 2,000 people conducted online last week, about half of respondents said they had used a professional-looking photo of themselves in some capacity; 82% agree that appearance makes a difference in a job offer.

Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating because of race, gender and religion, among other factors. But other aspects of personal appearance—whether height, weight or hairstyle—aren’t necessarily covered by the federal statute, says Steven Pearlman, a labor attorney at Proskauer Rose in Chicago. Plus, it’s often difficult to legally prove whether such biases were the reason for a candidate’s rejection.

Brent McCreary, a theatre ticketing director in New York, has found certain photo details can swing a hiring manager’s decision either way. His professional profile picture usually shows him with a favorite celebrity. At one point it was Britney Spears. Now it’s Kelly Clarkson.

The choice worked against him when he lost out on a revenue management job at a theme park three years ago. In the rejection note, the interviewer suggested a more professional LinkedIn photo.

A month later, though, the executive director of a San Francisco-based streaming platform contacted him. The job he’d applied for was already filled but she noticed his photo. “Your personality and background seem so fun and special,” she wrote in a LinkedIn message. When another project-management job opened soon after, McCreary got it. The job turned out to be a better fit for him, too, he says.

“The company I ended up working for was one where I kind of jelled with the organisation,” he says.

Looking the part is often informed by stories and stereotypes, career coaches say. “You see it in books and movies,” says Catherine Fisher, a LinkedIn career expert who studies data and trends on the professional social media network.

Programmer. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK

Every industry has its own sartorial vibe, from the fleeced vests and sweatshirts of Silicon Valley to the traditionally suited-up finance crowd in New York.

“You always think hoodies are related to tech companies, but that doesn’t mean I have to wear one,” Fisher says. By the same token, angular bobs and big sunglasses have come to be associated with the fashion industry, though “not everyone in fashion looks like Anna Wintour,” she says.

That’s rapidly changing as home and work life become more mixed, Fisher says. More than half of working Americans say that how they present themselves at work has changed since the pandemic, according to a poll of 2,000 people conducted last year by LinkedIn. Two-thirds said they thought that managers and co-workers were more accepting of different ways of dressing and styling than several years ago.

Alice Stephenson, a 42-year-old lawyer, says that for much of her early career, she dressed the part and concealed her piercings and tattoos. “I wore a stereotype of what a professional looked like,” she says. “I never felt comfortable or able to express my own individuality or creativity through my appearance.”

That changed after she started her own law firm. In her photo on the firm’s website, in her email signature and on LinkedIn, she is wearing a friendly smile, a blue sleeveless dress and a visible sleeve of tattoos.

“I want to look friendly and approachable,” says Stephenson, who lives in Amsterdam. “That’s key to my brand.”



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Multinationals like Starbucks and Marriott are taking a hard look at their Chinese operations—and tempering their outlooks.

By RESHMA KAPADIA
Thu, Sep 5, 2024 4 min

For years, global companies showcased their Chinese operations as a source of robust growth. A burgeoning middle class, a stream of people moving to cities, and the creation of new services to cater to them—along with the promise of the further opening of the world’s second-largest economy—drew companies eager to tap into the action.

Then Covid hit, isolating China from much of the world. Chinese leader Xi Jinping tightened control of the economy, and U.S.-China relations hit a nadir. After decades of rapid growth, China’s economy is stuck in a rut, with increasing concerns about what will drive the next phase of its growth.

Though Chinese officials have acknowledged the sputtering economy, they have been reluctant to take more than incremental steps to reverse the trend. Making matters worse, government crackdowns on internet companies and measures to burst the country’s property bubble left households and businesses scarred.

Lowered Expectations

Now, multinational companies are taking a hard look at their Chinese operations and tempering their outlooks. Marriott International narrowed its global revenue per available room growth rate to 3% to 4%, citing continued weakness in China and expectations that demand could weaken further in the third quarter. Paris-based Kering , home to brands Gucci and Saint Laurent, posted a 22% decline in sales in the Asia-Pacific region, excluding Japan, in the first half amid weaker demand in Greater China, which includes Hong Kong and Macau.

Pricing pressure and deflation were common themes in quarterly results. Starbucks , which helped build a coffee culture in China over the past 25 years, described it as one of its most notable international challenges as it posted a 14% decline in sales from that business. As Chinese consumers reconsidered whether to spend money on Starbucks lattes, competitors such as Luckin Coffee increased pressure on the Seattle company. Starbucks executives said in their quarterly earnings call that “unprecedented store expansion” by rivals and a price war hurt profits and caused “significant disruptions” to the operating environment.

Executive anxiety extends beyond consumer companies. Elevator maker Otis Worldwide saw new-equipment orders in China fall by double digits in the second quarter, forcing it to cut its outlook for growth out of Asia. CEO Judy Marks told analysts on a quarterly earnings call that prices in China were down roughly 10% year over year, and she doesn’t see the pricing pressure abating. The company is turning to productivity improvements and cost cutting to blunt the hit.

Add in the uncertainty created by deteriorating U.S.-China relations, and many investors are steering clear. The iShares MSCI China exchange-traded fund has lost half its value since March 2021. Recovery attempts have been short-lived. undefined undefined And now some of those concerns are creeping into the U.S. market. “A decade ago China exposure [for a global company] was a way to add revenue growth to our portfolio,” says Margaret Vitrano, co-manager of large-cap growth strategies at ClearBridge Investments in New York. Today, she notes, “we now want to manage the risk of the China exposure.”

Vitrano expects improvement in 2025, but cautions it will be slow. Uncertainty over who will win the U.S. presidential election and the prospect of higher tariffs pose additional risks for global companies.

Behind the Malaise

For now, China is inching along at roughly 5% economic growth—down from a peak of 14% in 2007 and an average of about 8% in the 10 years before the pandemic. Chinese consumers hit by job losses and continued declines in property values are rethinking spending habits. Businesses worried about policy uncertainty are reluctant to invest and hire.

The trouble goes beyond frugal consumers. Xi is changing the economy’s growth model, relying less on the infrastructure and real estate market that fueled earlier growth. That means investing aggressively in manufacturing and exports as China looks to become more self-reliant and guard against geopolitical tensions.

The shift is hurting western multinationals, with deflationary forces amid burgeoning production capacity. “We have seen the investment community mark down expectations for these companies because they will have to change tack with lower-cost products and services,” says Joseph Quinlan, head of market strategy for the chief investment office at Merrill and Bank of America Private Bank.

Another challenge for multinationals outside of China is stiffened competition as Chinese companies innovate and expand—often with the backing of the government. Local rivals are upping the ante across sectors by building on their knowledge of local consumer preferences and the ability to produce higher-quality products.

Some global multinationals are having a hard time keeping up with homegrown innovation. Auto makers including General Motors have seen sales tumble and struggled to turn profitable as Chinese car shoppers increasingly opt for electric vehicles from BYD or NIO that are similar in price to internal-combustion-engine cars from foreign auto makers.

“China’s electric-vehicle makers have by leaps and bounds surpassed the capabilities of foreign brands who have a tie to the profit pool of internal combustible engines that they don’t want to disrupt,” says Christine Phillpotts, a fund manager for Ariel Investments’ emerging markets strategies.

Chinese companies are often faster than global rivals to market with new products or tweaks. “The cycle can be half of what it is for a global multinational with subsidiaries that need to check with headquarters, do an analysis, and then refresh,” Phillpotts says.

For many companies and investors, next year remains a question mark. Ashland CEO Guillermo Novo said in an August call with analysts that the chemical company was seeing a “big change” in China, with activity slowing and competition on pricing becoming more aggressive. The company, he said, was still trying to grasp the repercussions as it has created uncertainty in its 2025 outlook.

Sticking Around

Few companies are giving up. Executives at big global consumer and retail companies show no signs of reducing investment, with most still describing China as a long-term growth market, says Dana Telsey, CEO of Telsey Advisory Group.

Starbucks executives described the long-term opportunity as “significant,” with higher growth and margin opportunities in the future as China’s population continues to move from rural to suburban areas. But they also noted that their approach is evolving and they are in the early stages of exploring strategic partnerships.

Walmart sold its stake in August in Chinese e-commerce giant JD.com for $3.6 billion after an eight-year noncompete agreement expired. Analysts expect it to pump the money into its own Sam’s Club and Walmart China operation, which have benefited from the trend toward trading down in China.

“The story isn’t over for the global companies,” Phillpotts says. “It just means the effort and investment will be greater to compete.”

Corrections & Amplifications

Joseph Quinlan is head of market strategy for the chief investment office at Merrill and Bank of America Private Bank. An earlier version of this article incorrectly used his old title.