How TikTok Is Wiring Gen Z’s Money Brain - Kanebridge News
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How TikTok Is Wiring Gen Z’s Money Brain

Endless videos about the economy and consumerism are giving 20-somethings a case of ‘money dysmorphia’

By JULIE JARGON, ANN-MARIE ALCÁNTARA
Mon, May 6, 2024 3:49pmGrey Clock 5 min

Americans under 30 get much of their news on TikTok. They hear about money there, too, and that’s shaping the way they save, spend and view their financial prospects, young adults and economists say.

Caitlyn Sprinkle, 27 years old, describes her TikTok feed as a mix of economic gloom and consumerism gone wild. There are Dave Ramsey TikToks that warn of the evils of debt , followed by influencers showing off their shopping hauls of skin-care products and handbags.

Sprinkle, a financial analyst at an asset-management firm in Nashville, Tenn., uses a budgeting app and has been cooking at home lately to save money—and to be able to afford the things she feels she has to buy, like Lululemon leggings. “Between TikTok and having your friends around you, you’re pressured to buy the things because you want to fit in,” she says. “That’s always been the case, but with TikTok it’s more prominent.”

Rallying stocks, rising wages and a tight labor market suggest the economy is stronger than it has been in years. The youngest, lowest-earning professionals don’t feel that way—partly because a large share are carrying consumer debt, and partly because of what they’re seeing on TikTok.

Even as the platform faces a potential ban in the U.S. , it remains a massive cultural force that shapes young adults’ decisions and views. More than half of all U.S. adults ages 18 to 34 use it, according to Pew Research Center, while about a third of those 29 and under say they regularly get news on TikTok , up from less than 10% in 2020.

So, what happens when your main source of news tells you that no one in your generation will be able to buy a house , food prices are spinning out of control and credit-card debt is unavoidable—but also that $2,500 Louis Vuitton bags and $70 moisturisers are, as many videos say, “a must”?

Interviews with finance experts and more than a dozen young adults suggest that the result is confusion, with a side of gloom. Under-30s are taking on debt as they embrace an old idea: If the outlook is bad, why not enjoy life now?

Their own money behaviour

TikTok is creating a disconnect between how well off young adults actually are and how they think they’re doing, according to economists and 20-somethings themselves. That disconnect has given rise to a term financial advisers use to describe young adults’ distorted view of their financial well-being: “money dysmorphia.”

Evelyn Hidalgo, 29, makes her living as a full-time content creator after being laid off from a social-strategist job about a year ago. While she posts about being a mum on a budget, her TikTok feed often shows her trendy items she wishes she had, or a life that seems impossibly far from her own, such as owning a large, beautiful home.

“It doesn’t feel like the norm is your normal,” says Hidalgo, who lives in Nashville with her husband and 20-month-old son. As she looks at the economy on TikTok and other social media, her feed feels “split in half,” between those living an enviable life and those who are struggling.

Sprinkle walks to the gym so she doesn’t have to pay for parking. PHOTO: WILLIAM DESHAZER FOR THE WALL STREET JOURNAL

Gen Z’s mixed economic feelings could have an effect on the outcome of the elections this fall, but the greater impact could be on their long-term financial health, economists say. Feeling financially uncertain can lead to poor choices, such as credit-card debt that eats into retirement funds and necessities such as food and housing, says Jacob Channel, senior economist at LendingTree, an online lending marketplace.

Over the past two years, members of Gen Z—those born between 1997 and 2012—effectively doubled their non mortgage debt, taking on roughly an additional $11,000 on average, according to LendingTree.

Still, younger American adults—those born in the 1990s—saw their median wealth more than quadruple to more than $40,000 between 2019 and 2022, according to the Federal Reserve Bank of St. Louis. That has outpaced the growth rates for previous generations at a similar age, says Lowell Ricketts, a data scientist there.

While many markers of adulthood such as homeownership feel out of reach, young adults are reaping the benefits from the current economic climate, says Monique Morrissey , senior economist at the Economic Policy Institute, a nonprofit economic-research and policy organisation.

“Gen Z and younger millennials are experiencing tailwinds and may not realise that they’re benefiting from a tight labor market that has led to an unusually rapid increase in real wages for younger and lower-wage workers,” she says.

Adding to the confusion is the economy itself. After a string of data showed strength in the labor market, growth is beginning to slow. U.S. employers added a seasonally adjusted 175,000 jobs in April, less than March and below the 240,000 economists anticipated, and unemployment rose to 3.9%, according to the Labor Department.

Keeping up with the Joneses

Many TikTok users say their feeds have become a loop of get-ready-with-me posts, ads, influencer partnerships and videos that encourage them to buy stuff from TikTok’s virtual shop . Some 91% of Gen Zers say they have purchased something they saw on social media, according to a survey from Citizens Pay, a buy-now-pay-later service from Citizens.

BreAunna Rodriguez, a 23-year-old mom of two in Houston, likes to buy TikTok-popular baby clothes and other small things for herself, including eyelash extensions, coconut-oil mouthwash and a pumice stone that influencers said reduces stretch marks.

“It’s hard not to buy things if they say it’s good for me,” she says.

TikTok has influenced bigger decisions, too, she says. Her For You page is filled with young entrepreneurs who snub the idea of a 9-to-5 job. This inspired her to quit her job as an assistant property manager in late 2022 and take a remote, commission-based job for an internet-and-cable company.

“You see a 19-year-old trader on TikTok who only has to work two hours a day, and I was like, ‘How do I do that?’”

Rodriguez says she makes more money now, contributes to a 401(k), pays off her credit card bills each month and puts her annual tax refund into a savings account to help with expenses throughout the year. Her biggest monthly expense is the $2,000 she pays for daycare for her two kids.

The constant videos of consumption—whether it’s a Stanley cup , a Jellycat plush or makeup —are hard to resist. TikTok last year created its own e-commerce engine , TikTok Shop, to compete with online retailers.

About six months ago, Sprinkle bought a Stanley tumbler. “I held out as long as I could,” she says, adding that she had bought several other water bottles that were trending on TikTok.

“There’s an internal pressure among my age range to constantly have these experiences and share them,” says Evan Naar, a 28-year-old lawyer in New York who posts TikToks about Broadway shows he’s seen and a Taylor Swift concert he attended.

Naar, who has several thousand dollars in student debt, says at some point he wants to save more money and buy a house. “A lot of my paycheck goes toward living expenses, travel and Broadway shows,” he says.

OK, doomer

Encountering post after post about the downsides of the economy contributes to “doomerism”—an overwhelming feeling of despair. This has made some young adults thrifty.

“I’m not going to spend my last dollar to keep up with the Joneses,” says Tanayah Thomas, a 23-year-old clothing designer and licensed financial adviser in Staten Island, N.Y. “We have to prepare for what’s to come.”

She’s currently living with her mom to save money.

Tommy Chanthavong, a 27-year-old in Houston who manages social-media accounts for small, local businesses, also moved back home. He says it’s hard to parse the information shown on TikTok: One minute he sees videos saying the U.S. is on the brink of a recession and the next he sees that inflation is easing.

In The Wall Street Journal’s latest quarterly survey of business and academic economists , respondents lowered the chances of a recession within the next year to 29% from 39% in January—the lowest probability since April 2022.

Sprinkle, who shares an apartment with a roommate, says she’d love to own a house one day, but it feels like a distant dream.

“You have to have a level of happiness, and being able to do the things you want and buy the things you want is part of it,” she says. “Do I save all of my money for the future? No. I try to live more in the moment.”



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CIOs can take steps now to reduce risks associated with today’s IT landscape

By BELLE LIN
Fri, Jul 26, 2024 3 min

As tech leaders race to bring Windows systems back online after Friday’s software update by cybersecurity company CrowdStrike crashed around 8.5 million machines worldwide, experts share with CIO Journal their takeaways for preparing for the next major information technology outage.

Be familiar with how vendors develop, test and release their software

IT leaders should hold vendors deeply integrated within IT systems, such as CrowdStrike , to a “very high standard” of development, release quality and assurance, said Neil MacDonald , a Gartner vice president.

“Any security vendor has a responsibility to do extensive regression testing on all versions of Windows before an update is rolled out,” he said.

That involves asking existing vendors to explain how they write software, what testing they do and whether customers may choose how quickly to roll out an update.

“Incidents like this remind all of us in the CIO community of the importance of ensuring availability, reliability and security by prioritizing guardrails such as deployment and testing procedures and practices,” said Amy Farrow, chief information officer of IT automation and security company Infoblox.

Re-evaluate how your firm accepts software updates from ‘trusted’ vendors

While automatically accepting software updates has become the norm—and a recommended security practice—the CrowdStrike outage is a reminder to take a pause, some CIOs said.

“We still should be doing the full testing of packages and upgrades and new features,” said Paul Davis, a field chief information security officer at software development platform maker JFrog . undefined undefined Though it’s not feasible to test every update, especially for as many as hundreds of software vendors, Davis said he makes it a priority to test software patches according to their potential severity and size.

Automation, and maybe even artificial intelligence-based IT tools, can help.

“Humans are not very good at catching errors in thousands of lines of code,” said Jack Hidary, chief executive of AI and quantum company SandboxAQ. “We need AI trained to look for the interdependence of new software updates with the existing stack of software.”

Develop a disaster recovery plan

An incident rendering Windows computers unusable is similar to a natural disaster with systems knocked offline, said Gartner’s MacDonald. That’s why businesses should consider natural disaster recovery plans for maintaining the resiliency of their operations.

One way to do that is to set up a “clean room,” or an environment isolated from other systems, to use to bring critical systems back online, according to Chirag Mehta, a cybersecurity analyst at Constellation Research.

Businesses should also hold tabletop exercises to simulate risk scenarios, including IT outages and potential cyber threats, Mehta said.

Companies that back up data regularly were likely less impacted by the CrowdStrike outage, according to Victor Zyamzin, chief business officer of security company Qrator Labs. “Another suggestion for companies, and we’ve been saying that again and again for decades, is that you should have some backup procedure applied, running and regularly tested,” he said.

Review vendor and insurance contracts

For any vendor with a significant impact on company operations , MacDonald said companies can review their contracts and look for clauses indicating the vendors must provide reliable and stable software.

“That’s where you may have an advantage to say, if an update causes an outage, is there a clause in the contract that would cover that?” he said.

If it doesn’t, tech leaders can aim to negotiate a discount serving as a form of compensation at renewal time, MacDonald added.

The outage also highlights the importance of insurance in providing companies with bottom-line protection against cyber risks, said Peter Halprin, a partner with law firm Haynes Boone focused on cyber insurance.

This coverage can include protection against business income losses, such as those associated with an outage, whether caused by the insured company or a service provider, Halprin said.

Weigh the advantages and disadvantages of the various platforms

The CrowdStrike update affected only devices running Microsoft Windows-based systems , prompting fresh questions over whether enterprises should rely on Windows computers.

CrowdStrike runs on Windows devices through access to the kernel, the part of an operating system containing a computer’s core functions. That’s not the same for Apple ’s Mac operating system and Linux, which don’t allow the same level of access, said Mehta.

Some businesses have converted to Chromebooks , simple laptops developed by Alphabet -owned Google that run on the Chrome operating system . “Not all of them require deeper access to things,” Mehta said. “What are you doing on your laptop that actually requires Windows?”