Meet the Woman Taking the ‘Blood Sport’ out of Buying a Coveted Hermès Birkin Bag

The impetus for Judy Taylor to start her luxury handbag and jewellery resale company Madison Avenue Couture dates back to her career in investment banking more than two decades ago. At the time, she was an avid shopper for high-end clothing and had built a sizeable collection of corporate wear from designer labels.

Taylor eventually took an extended break from banking to travel the world and decided to sell the clothing on eBay.

“I was surprised at the money I netted by selling these used items and realized the potential of the online resale market,” Taylor says. “Not being someone to let an opportunity pass, I began to buy and sell new and almost new luxury clothing, shoes and handbags and saw how much they were in demand.”

Hermès Birkin 25 Himalaya Niloticus Crocodile Diamond Encrusted Hardware, priced at $US500,000.
Courtesy of Madison Avenue Couture

Her homespun venture quickly grew into a full-fledged profitable business, and in 2010, she established Madison Avenue Couture. Today, the brand bills itself to be the largest online independent reseller of new and never-worn Hermès holy grail bags, primarily Birkins and Kellys that are nearly impossible to find. It also sells a selection of pre-owned collectible and vintage Hermès, Chanel, Goyard, and Louis Vuitton bags, Hermès and Chanel jewellery, and accessories and sought-after fine jewellery.

Taylor says that her company enables any consumer with the means to buy highly in-demand goods.

“You can’t just go into Hermès and buy a Birkin because there usually aren’t any available, and if they are, customers are limited to buying two bags a year,” she says. “Chanel has also limited purchases since Covid, and other brands have imposed restrictions.”

According to Taylor, these tactics have increased market demand and have enabled luxury labels to increase their prices. However, since supply cannot meet demand, consumers are increasingly reaching out to the resale market, including her company, for these items.

“Our business continues to grow, and we have an extensive network to source handbags and jewellery,” Taylor says. “Unlike much of the traditional resale market, our items are primarily new and never used and carry a premium over [the] retail price.”

Taylor, 59, speaks with Penta about her company and the luxury resale market overall.

Can you talk about how the luxury resale market for handbags and jewelry has evolved in recent years, especially since the pandemic?

About three weeks into the pandemic, we started getting orders. They were slow at first but then accelerated.

With retail stores closed and travel restricted, people turned online to shop. The only place to purchase new Hermès and Chanel handbags was online and from dealers on the secondary market. They became comfortable with buying these brands online. Sales increased by 60% in 2020 and doubled in 2021, compared to the prior years. Even after the brand boutiques opened and travel resumed, online sales continued their momentum. Our sales quadrupled from 2019 to 2023.23.

Who are your customers, and have they changed over the years?

Our clients are primarily those who have disposable income and love to spend it on beautiful things. Partners of hedge funds, investment bankers and law firms, self-made entrepreneurs, physicians and dentists, celebrities and socialites represent the bulk. But we always have the aspiring—those for whom buying a Birkin or Kelly is a bit of a financial stretch.

What are the advantages of buying a resale bag or piece of jewellery?

Hermès and Chanel do not offer their handbags online. While Hermès.com may offer one or a few small bags on occasion, they are sold out in seconds. The same goes for branded jewellery, notably Van Cleef & Arpels. Try purchasing a popular VC&A Alhambra piece online or in one of their stores to take home immediately—it is almost impossible.

Hermès Sac Faubourg Birkin 20 White Matte Alligator Palladium Hardware, priced at $US225,000
Madison Avenue Couture

The second is ease of purchase. Hermès has made getting a holy grail bag almost a “blood sport.” The machinations that someone goes through to get a Birkin or Kelly are anxiety-producing for most. First, you need to find a friendly sales associate. Then, a profile must be built, which involves spending on Hermès goods that are not leather handbags. The more the spend, the greater the chance of getting a handbag. Expensive furniture, fine jewelry, and watches have the greatest sway. Scarves or a pair of shoes won’t bat an eyelash. The amount needed to be spent is unknown, but we’ve heard it could be significantly more than the price of the bag. Plus, there is no guarantee that it will result in getting the bag of your dreams.

In the secondary market, you can pick the bag of your dreams without the hassle and stress of building a profile.

How do you source your items, and how are you able to guarantee their authenticity?

We purchase from individuals and other handbag dealers primarily. We usually get the original store receipt or a copy of it for most bags we purchase, which establishes provenance. Regardless of having the receipt or not, every bag goes through in-house and third-party authentication. We chose who we believe to be the best independent authenticators of Hermès and Chanel, which is where we find the most counterfeits.

What are some of the most in-demand brands and items for buyers who can afford them?

Hermès and Chanel handbags are generally in demand by professional and affluent women and men who give them as gifts. Goyard is popular because it evokes quiet luxury. In jewelry, we see the greatest demand is for Van Cleef & Arpels pieces, particularly the Alhambra series.

What advice do you have for people who want to find a specific piece from a source outside of the brand itself?

We recommend that people purchase only from dealers who guarantee authenticity and have a history of selling only authentic bags.

Furthermore, rely on a reseller that has its inventory on hand like us. We have already checked the condition, verified authenticity, and confirmed availability. Marketplaces, which aggregate different vendors, cannot know for certain if an item is available, in the stated condition or authentic. (Some authenticate after the item is sold, which delays getting the item.) Resellers that do not have an item in stock will source it, which can take weeks and may not be in the condition described.

This interview has been edited for length and clarity.

Millennial women’s wealth is outpacing men’s as a new generation inherits and grows their assets at a wider scale than ever before, according to RBC Wealth Management.

In a survey of roughly 2,000 men and women with at least $1 million in investable assets, millennial women respondents had an average of $4.6 million, compared with $3.8 million for women of all age groups and $4.5 million for all men.

Inheritance is one part of the picture, as baby boomers are expected to transfer $124 trillion to the next generation, but so is the progress millennial women have made in the world of business, investment and lucrative professional careers as they close the gap with men.

“Millennial women are catching up, or have outpaced the males as far as their wealth building,” said Angie O’Leary, head of wealth strategies at RBC. “We know that’s coming from a more diversified set of investments, such as entrepreneurship, real estate and of course, investments [in financial markets].”

Millennial women, now in their 30s and 40s, tend to differ from earlier generations of women more than they do from men in terms of their source of wealth. While investments were the largest driver of wealth across all categories, millennial women cited business ownership, innovation, and executive roles far more than Gen X or boomer women.

More than 60% of millennial women cited business ownership and more than 40% mentioned executive roles, but neither exceeded 22% for either Gen Xers and Boomers. Younger women also grew their fortunes from professional sports or arts 39% of the time, compared with just 6% and 1% for Gen Xers and Boomers, respectively.

In terms of inheritance, the gap between generations was smaller. About 37% of men and 35% of women cited family money as a source of wealth overall, breaking down to 44% of millennials, 30% of Gen X and 33% of boomer women.

With women controlling so much wealth, their spending and investments as a group are evolving and extending into areas previously considered stereotypically male such as real estate, cars and watches, O’Leary said. “Women are starting to look a lot like their male counterparts when it comes to investments, real estate, philanthropy,” she said. “That’s a really interesting emerging female economy.”

In real estate, for example, single women made up 20% of home buyers in 2024 up from 11% in 1981, when the National Association of Realtors began tracking the data. By contrast, single men make up 8% of the market and have never exceeded 10%, according to NAR.

While men and women shared largely similar priorities overall in terms of well-being, relationships, legacy and personal drive, younger generations of women were successively more likely to value drive and personal power, and successively less likely to rank relationships and social bonds—though that could also be a function of age and stage of life.

“This generational shift suggests evolving societal norms and responsibilities, where younger women seek personal achievements, while older cohorts value nurturing connections and community stability, affecting their financial and lifestyle choices,” the report said.

Meet the Woman Taking the ‘Blood Sport’ out of Buying a Coveted Hermès Birkin Bag

A survey of people with at least $1 million in investable assets found women in their 30s and 40s look nothing like older generations in terms of assets and priorities