From Remote Work to Hybrid Work: The Tech You’ll Need To Link Home And Office
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From Remote Work to Hybrid Work: The Tech You’ll Need To Link Home And Office

Your tech life is about to get messy. Here are some solutions.

By JOANNA STERN
Mon, Mar 15, 2021 5:43amGrey Clock 5 min

Hope your magic Mary Poppins, go-back-to-the-office bag is ready. Let’s see, you’re going to need your laptop, your laptop’s power adapter, your headphones, your headphones’ power adapter, your ring light, your ring light’s power adapter…

Oh, and you thought this was just a one-time pack? That’s cute. Prepare to do this two to three times a week, as you split time between your home-office and your office-office for the next, well, forever.

Welcome to the exciting new world of hybrid work.

“Somewhere in the vicinity of 60% of the workforce are choosing the hybrid option,” said Gartner analyst Suzanne Adnams, “which means their ideal is working at home and coming into the office three days a week.”

If I had a dollar for every time I heard “two to three days at the office” while reporting this column, a socially distanced steak dinner would be on me.

What isn’t as clear? Where you’ll go once you get to the office. That depends on your employer. Here are three possible options:

• Same-old desking: Business as usual. You still get your own desk, but maybe now, your chair and your colleague’s chair are farther apart.

• Hot desking: The horribly named trend where employees don’t have a permanently assigned desk. Also referred to as hoteling, flexing or desk swapping, this is becoming the leading hybrid option for a key reason: It doesn’t make sense to have one desk per person if people only come in a few times a week.

• No desking: The office isn’t for solo work but collaboration. So instead of desks there are mostly group meeting areas, with a privacy phone booth here and there. Companies including Dropbox have committed to this route.

I certainly can’t tell you in detail what’s going to happen at your company, but I can say this hybrid life will make you even more dependent on your tech tools. The very tech that enables us to work from anywhere (laptops and smartphones, video calling, Slack) is also the technology that stands to make this so messy.

Your colleagues are at the office whiteboarding but you’re stuck at home in a little Zoom box? You survive the commute to the office, only to discover you left your USB-C dongle on the kitchen table. Hey, Bob From Accounting, stop screaming on your video call. This isn’t your basement!

But I have hope. Not only did we prove our tech resilience when we embarked on the Great Work-From-Home Experiment a year ago but the makers of our most depended-upon products are paying attention and adapting for this next phase. Here are a few of the biggest hybrid challenges and some potential solutions.

I’m back to the good old commute, but at my hot desk, I have nothing, not even a coffee-stained mug.

There are no two ways about it, you’re going to need a bigger bag. And for the record: Anyone who tells you a backpack is only for middle schoolers is just wrong.

When you head to your building (assuming you remember where it is), you might have to pull out your phone. Your employer might require Covid-era health check-ins and other precautions, but it also might give you the opportunity to book your workspace, through systems like Robin or Salesforce’s Work.com.

Congrats, you made it to “your” desk. I can’t guess the tech that will be available when you get there, but expect it to be pretty bare-bones, especially if you BYOL (you know, bring your own laptop).

In Salesforce’s redesigned spaces, for instance, employees get just a desk and two side-by-side monitors, Jo-ann Olsovsky, the company’s chief information officer, told me.

At least Salesforce employees will be able to keep other belongings in lockers and easily get other tech peripherals—mice, keyboards, headsets, chargers—from tech vending machines situated around the offices. You don’t pay. Just swipe your employee badge, hit the button for your item and grab it from the bottom tray.

If your office’s vending machines only dispense stale Doritos, you might request stuff through your IT department. Regardless, you’ll likely be dragging your favorite equipment to and fro. Certainly, more expensive gear that you don’t own two of—tablets, microphones, noise-canceling headphones—will be in your bag.

For the smaller stuff—battery packs, charging cords, a mouse and the miscellaneous adapters to connect drives, memory cards and cables to your laptop—you’ll need a dongle bag. Don’t have one yet? Oh, you must. The one I just got, the InCase nylon accessory organiser, has mesh pockets and straps for organizing different cords and adapters. It lists for $50.

I’m at the office with some colleagues. Other colleagues are at home.

If you think going back to the office means the end of video calls, I have bad news for you. Expect most meetings from now on to have a video component and there to be even more cameras in the office—and not just in the conference rooms.

“It’s hard to imagine going into an office now and all those little closed spaces that might have had a phone in them not being video enabled,” Logitech Chief Executive Bracken Darrell told me, adding that he expects some companies to put webcams at hot-desk stations as well.

Executives who work on collaboration platforms at Microsoft, Google, Slack and Zoom said a key need was for employees at home and at work to feel like they’re on a level playing field when on calls and working together. Here are initiatives they’ve launched:

Microsoft Teams: A system called Teams Rooms links conference rooms with remote users who want to join in. Voice recognition in new compatible speakers can identify who in a room is talking, and the person’s name will appear on screen. You won’t be embarrassed dialling in from home, either: A new presenter mode removes the background of your video and places you in front of the presentation, or positions the presentation in a box over your shoulder in “reporter mode.”

Google Workspace: Google also powers speakers and cameras for the office, but as people leave the house, they’ll be using their phones more for video calling too. An update to the Google Meet phone app will better display people on video. A coming update to Google Docs, Sheets and Slides will include the ability to overlay voice and video chat as people work together on documents.

Slack: An audio-room feature is coming, so users can quickly hop on a conference call. Think Clubhouse but for quick meetings. The company, which Salesforce agreed to buy, is also adding a feature for sharing prerecorded video messages. This could help a manager send an announcement to everyone, whether they’re in the office or at home.

Zoom: The pandemic’s breakout star has its own conference-room service called, say it with me, Zoom Rooms. The company’s Zoom Rooms Controller app for iOS and Android lets people in the conference room control meetings from their phones—no need to touch the grimy shared keyboard or room control panel.

A bigger challenge: What if the in-person meeting includes some physical stuff, like a whiteboard? How do the people at home keep up and contribute?

Google and Microsoft have tried to make that easier. Microsoft makes the Surface Hub—a giant Windows tablet for offices that runs the cloud-connected Microsoft Whiteboard app. Those on a Microsoft Teams call can view and add to the digital whiteboard. Same idea with Google’s Jamboard. People in the office can scribble on the giant screen and those in a Google Meet video call can view and add to it. Zoom works with third-party hardware makers to integrate whiteboarding.

I’m working from home today—how do I share that with the world?

The upside to all this is being stuck at home won’t be as bad as it once was. You’re already honing your setup, and some companies even plan to continue subsidizing employees home-office needs. And now that you’ve gotten used to overcommunicating your schedule and deadlines? You just keep doing that, wherever you are.

Google’s added some features to its calendar to help, including what it calls “segmentable working hours.” You can make it clear to colleagues what location you’re working from or if you’re doing something else, like exercising or commuting. Slack is also exploring adding more status options to indicate your whereabouts.

This return to the office may have a slick name—hybrid work—but make no mistake, it’s as hybrid as Frankenstein’s monster. Just remember, one year ago we got through a pretty cataclysmic work change, and we will do it again. Just don’t forget about the dog.



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Some designer handbags like the Hermès Kelly have implied power. But can a purse alone really get you a restaurant table—or even a job?

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Fri, Oct 4, 2024 6 min

LIKE MARVEL VILLAINS, most fashion writers have origin stories. Mine began with a navy nylon Prada purse, salvaged from a Boston thrift store when I was a teen in the 1990s. Scuffed with black streaks and sagging, it was terribly beat-up. But I saw it as a golden ticket to a future, chicer self. No longer a screechy suburban theatre kid, I would revamp myself as sophisticated, arch, even aloof. The bag, I reasoned, would lead the way.

That fall, I slung it against my shoulder like a shotgun and marched into school, where a girl far more interesting than I was called out, “Hey, cool bag.” After feigning apathy —“I don’t know, you could use a Sharpie on a lunch bag and it would look the same”—we became friends. She introduced me to a former classmate who worked at a magazine. That woman helped me get an internship, which led to a job.

Twenty years later, I still wonder how big of a role that Prada purse played in my future—and whether designer bags can function as a silent partner in our success. Branded luxury bags took off in 1957, when Grace Kelly posed with an Hermès bag in Life magazine. (Hermès renamed that bag “the Kelly” in 1973.) The term “status bag” was popularised in 1990 by Gaile Robinson in the Los Angeles Times, describing any purse that projects social or economic power. Not surprisingly, these accessories are costly. Kelly bags cost over $10,000; ditto Chanel’s 11.22 handbag. Some bags by Louis Vuitton and Dior command similar price points. The cost isn’t repelling customers—both brands reported revenue surges in 2023. But isn’t there something dusty about the idea that a branded bag carries meaning along with your phone and wallet? How much status can a status bag deliver in 2024?

Quite a lot, said Daniel Langer, a business professor at Pepperdine University and the CEO of Équité, a Swiss luxury consulting firm. Beginning in 2007, Langer showed a series of photo portraits to hundreds of people across Europe, Asia and the U.S., then asked them 60 questions. Those pictured carrying a luxury handbag were seen as “more attractive, more intelligent, more interesting,” he said. The conclusion was “so ridiculous” to Langer that he repeated the studies several times over the next decade and a half. The results were always the same: “Purchasing a ‘status bag’ will prepare you to be more successful in your social actions. That is the data.”

Intrigued, I gathered various Very Important Purses—I borrowed some from friends, and others from brands—to see if they could elevate my station with the same unspoken oomph as a “Pride and Prejudice” suitor.

First, I took Alaïa’s Le Teckel bag—a narrow purse resembling an elegant flute case and carried by actress Margot Robbie—to New York’s Carlyle Hotel on a Saturday night. The line for the famous Bemelmans Bar stretched to the fire exit. “Can I get a table right away?” I asked the host, holding out my bag like a passport before an international flight. “It’s very busy,” he said in hushed tones. “But come sit. A table should open soon.” I sank into one of the Carlyle’s lush red sofas and sipped a martini while waiting—a much nicer way to kill 30 minutes than slumped against a lobby wall.

Wondering if this was a one-time thing, I called up Desta, the mononymous “culture director” (read: gatekeeper) who has worked for Manhattan celebrity hide-outs like Chapel Bar and Boom, the Standard Hotel bar that hosts the Met Gala’s official after party. “Sure, we pay attention to bags,” he said. “Not too long ago at Veronika,” the Park Avenue restaurant where Desta also steered the social ship, “we had one table left. A woman had a Saint Laurent bag from the Hedi Era,” he said, referencing Hedi Slimane , the brand’s revered designer from 2012 to 2016. “I said, ‘Give her the table. She appreciates style. She’ll appreciate this place.’”

Some say a status bag can open professional doors, too. Cleo Capital founder Sarah Kunst, who lives between San Francisco and London, notes that in private-equity circles, these accessories can act as a quick head-nod in introductory situations. Kunst says that especially as a Black woman, she found a designer bag to be “almost like armour” at the beginning of her career. “You put it on, and if you’re walking into a work event or a happy hour where you need to network, it can help you fit in immediately.” She cites Chanel flap bags made from the brand’s signature quilted leather and stamped with a double-C logo as an industry favourite. “People love to talk about them. They’ll say, ‘Ohhh, I love your bag,’ in a low voice.” They talk to you, said Kunst, “like you’re a tiger.”

For high-stakes jobs that rely on commissions—sports agents or sales reps, for instance—a fancy handbag can help establish credibility. “It says, ‘I’m succeeding at my job,’” said Mary Bonnet, vice president of the Oppenheim Group, the California real-estate firm at the centre of Netflix reality show “Selling Sunset.” As a new real-estate agent in her 20s, Bonnet brought a fake designer bag to a meeting. To her horror, a potential buyer had the real thing. “I work in an industry where trust is important, and there I was being inauthentic. That was a real lesson.” Now Bonnet rotates several (real) Saint Laurent and Chanel bags, but notes that a super-expensive purse could alienate some clients. “I don’t think I’d walk into [some client homes] with a giant Hermès bag.”

Hermès bags are supposedly the apex predator of purses. But I didn’t feel invincible when I strapped a Kelly bag around my chest like a pebbled-leather ammo belt. The dun-brown purse cost $11,800, a sum that prompted my boyfriend to ask if I needed a bodyguard. Shaking with “is this insured?” anxiety, I walked into a showing for an $8.5 million apartment steps from Central Park. I made it through the door but was soon stopped by a gruff real-estate agent asking if I had an appointment. No, but I had an Hermès bag? Alas, it wasn’t enough. The gleaming black door closed in my face.

“What went wrong?” I asked Dafna Goor, a London Business School professor who studies the psychology behind luxury purchases. “You felt nervous,” she replied. “That always makes others uncomfortable, especially in a high stakes situation,” like an open house with jittery agents. Goor said recognisable bags from Louis Vuitton and Christian Dior are also often faked, which can lead to suspicion if not paired with “other signals of wealth.”

“You can’t just treat a bag as a backstage pass,” said Jess Graves, who runs the shopping Substack the Love List. Graves says bags are more of a secret code shared between potential connections. “I’ve been in line for coffee and a woman will see my Margaux [from the Row] and go, ‘Oh, I know that bag.’ Then we’ll chat.” Graves moved from Atlanta to Manhattan in 2023, and says she’s made some new, local friends thanks to these “bag chats.”

I had my own bag chat that night, when I brought Khaite’s Olivia—a slim crescent of shiny maroon leather—to a house party thrown by a rock star I’d never met. In fact I knew hardly any guests, but as I stood in the kitchen, a woman in vintage Chanel pointed to my bag and asked, “How did you get that colour? It’s sold out!” Before I could tell her my name, she told me the make and model of my purse. Then she laughed about her ex-boss, a tech billionaire, and encouraged me to buy some cryptocurrency. The token I picked surged nearly 30% in about a week. Now I was onto something—a status bag that might bring not just status, but an actual market return.

Thanks to their prominence on social media, certain bags have gained favour among Gen Zers. “TikTok and Instagram make some luxury items even more visible and more desirable to young people,” said Goor. I experienced this firsthand on a stormy Saturday morning, when a girl in a college hoodie pointed at my Miu Miu Wander bag as I puddle-hopped through downtown New York. The piglet-pink purse is a TikTok favourite seen on young stars like Sydney Sweeney and Hailey Bieber. “Your bag is everything!” yelled the girl from the crosswalk. “Thanks, can I have your umbrella?” I shouted back. She laughed and left. My Wander had made a splash—but it couldn’t keep me dry. I ran to the subway, soaked. The bag looked even better wet.

Changing the Status Bag Quo

Everyone loves an ingénue—fashion insiders included. Perhaps that’s why at Paris Fashion Week in September, newer handbags from Bottega Veneta and Loewe jostled for space and street-style flashbulbs.

“These bags, especially ones by independent labels like Khaite, are quieter signals of cultural access,” explained Goor. “Everyone knows what an Hermès Kelly bag is. So now there need to be new signals” beyond traditional status bags to convey power.

Sasha Bikoff Cooper, a Manhattan interior designer, says there’s a less cynical explanation for why these bags have captured celebrity fans—and more important, paying customers. “They’re fresh and also beautiful,” she said. “Hermès is always classic. It’s like a first love. But you want newness, too.”

The Wall Street Journal is not compensated by retailers listed in its articles as outlets for products. Listed retailers frequently are not the sole retail outlets.