How Generative AI Will Change the Way You Use the Web, From Search to Shopping - Kanebridge News
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How Generative AI Will Change the Way You Use the Web, From Search to Shopping

Consumers are going to gravitate toward applications powered by the buzzy new technology, analyst Michael Wolf predicts

By Sarah E. Needleman
Wed, Oct 18, 2023 10:04amGrey Clock 3 min

People seeking information online will increasingly go first to TikTok, ChatGPT and other applications powered by generative artificial intelligence, instead of using traditional search engines, said Michael Wolf, co-founder and chief executive of consulting firm Activate.

Today, about 13 million U.S. adults begin their web searches by using generative AI, Activate data show. Wolf predicts that will grow to more than 90 million by 2027 because generative AI is capable of providing results with far greater precision and customisation.

“Generative AI fundamentally changes the model for search because the results are no longer links,” said Wolf, who gave a presentation of Activate’s findings at The Wall Street Journal’s Tech Live conference on Tuesday. “It serves up your information totally packaged and ready to use.”

Applications rife with customer data will benefit the most from this shift, Wolf said, as they will be better equipped to serve their users with personalised information. He expects TikTok to lead in this area because Activate estimates that its users already spend an average of more than 54 minutes a day on it, compared with 49 minutes daily on YouTube, 33 on Instagram and 31 on Facebook.

Amazon and other major e-commerce platforms have also embraced generative AI to better recommend products for users based on their past behaviour, along with many music- and video-streaming apps, Wolf said.

For example, Spotify earlier this year introduced AI DJ, a feature that offers a curated lineup of music alongside commentary around the tracks and artists that the app thinks users will like. “Choices are being made for you,” Wolf said.

Google and other search engines are also taking advantage of generative AI, yet Wolf said they might not remain the first stop or default option for most people. People are devoting more of their time to social media, entertainment platforms, online videogames and other utility apps that are also embracing the technology.

According to Wolf, domination within the $100 billion search industry is “up for grabs” and large, established companies aren’t necessarily going to outmuscle startups. The rise of open-source AI models is paving a pathway for smaller entrants to potentially make a big impact, he said.

Adoption of generative AI is being driven by a significant increase in the amount of time people spend online—behavior boosted by the pandemic, Activate data show. With people spending more time online, they are becoming adept at using multiple applications at once, enabling them to accomplish more in a single day than would otherwise be possible. Today, the average U.S. adult spends 13 hours daily multitasking among video, audio, games, social media and various technology and media activities.

“AI is making everybody into a metaverse creator,” Wolf said, referring to extensive online worlds where people interact via digital avatars.

Generative AI is poised to disrupt the internet in other ways besides search, such as content creation, Wolf said. By typing simple text prompts into applications featuring the technology, anyone—not just tech-savvy folks who know how to write code—will be able to make videogames, artwork, music and even entire virtual worlds on their own.

More predictions from Wolf’s presentation:

  • Nearly all U.S. households, more than 120 million, will be able to access the internet through their television sets by 2027. Whether people own a smart TV or have a device like Roku, the TV screen will play a bigger role than ever, driving subscriptions for streaming services and capturing valuable viewing data.
  • By 2027, the average video-streaming subscriber will have 5.8 subscriptions, up from 4.9 today. With many such applications now offering the option to see ads in exchange for lower monthly fees, Activate predicts ad revenues across the major video streaming services will grow 25% annually through 2027.
  • Spatial computing—the ability to interact with virtual imagery displayed without obstructing a user’s view of the real world—won’t be limited to pricey virtual- and augmented-reality headsets. The technology will be prevalent on almost any internet-connected device with a screen, from car navigation systems and kitchen appliances to digital door locks and mall kiosks.
  • Online sports betting will continue to grow and evolve. The activity became legal five years ago, and it is now available in 35 states. Activate forecasts that U.S. adults will collectively wager $186 billion annually by 2027, up from about $123 billion today. Another change: Sportsbooks today rely on extensive sign-up and referral bonuses to attract new customers, but going forward retention will be driven by improved betting options and user experiences.
  • While the average U.S. adult will spend 13 hours a day multitasking by 2027, the majority of the time will entail watching video, followed by listening to music, podcasts and other audio, and playing videogames. How consumers will spend this time with technology and media will differ across generations. For example, YouTube and other social-media platforms will become the top destinations for younger adults looking to discover new music, while those over the age of 35 will still rely on the radio.


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Apple’s first foldable, the $1,999 iPhone Duo, combines an iPhone and iPad Mini experience—but its size, weight and price come with compromises.

By Nicole Nguyen | Photography by Alexander Hotz for WSJ
Thu, Sep 10, 2026 4 min

As I watched a Netflix show on Apple’s first foldable, the iPhone Duo, I had two surprising thoughts.

The first: Maybe I don’t need my iPad Mini anymore.

The second: Uh oh, am I about to spend $1,999 on a phone?

I didn’t think folding phones were for me. I’ve been testing Android versions from Samsung and Google since 2019, and those early editions came with too much screen and too many compromises.

Fast forward seven years, and the technology has come a long way. Apple—in its very Apple way—has also come up with some hardware and software trickery to make up for some shortcomings of the basic design. My desire for a folding phone before today was zero. After today, it’s a lot more than zero.

I’m not ready to recommend the Duo, which ships on Oct. 23, just yet. Not until I am able to test it more fully, so be on the lookout for that review in a few weeks. But from what I experienced at Apple Park on Wednesday, I could actually picture myself using this new half-phone, half-tablet hybrid.

Crease camouflage

Nicole Nguyen holding the new iPhone Duo.
When opened, the Duo’s exterior screen goes dark.

Nicole Nguyen holding the iPhone Duo with a pink, feathery image on the screen.
The interior screen is almost as spacious as the display on an iPad Mini.

For months, I’ve been using Samsung’s Galaxy Z Fold 8, a similarly squat, passport-shaped foldable that opens up to a larger screen. It’s impressively thin and can easily fit into the infuriatingly tiny pockets in women’s pants and dresses. Samsung did a lot of work to minimize the crease—the dip between the two halves of the big interior display—but it’s still clearly there.

When I held the iPhone Duo open, the crease was barely visible. As I slid my finger across the display, I could feel it, but it’s more subtle than Samsung’s. Most of the time, the screen looked as flat and smooth as the one on an iPad.

Apple employed both software and hardware techniques to camouflage the crease. The matte surface of the interior 7.6-inch screen minimizes reflections to hide it. (Samsung’s Fold 8 screen is shiny.)

And as you begin to open or close the iPhone Duo, the interface shifts the controls and content away from the center crease. If, say, you’re watching a video on the outer screen, you can open the Duo to switch to the bigger display within. A black fade marks the transition. You don’t see the video full screen until the phone is completely flat.

Heavy handed

Apple iPhone Duo foldable smartphone closed.
When closed, iPhone Duo has a chunkier shape than traditional iPhones, with a new interface layout. David Paul Morris/Bloomberg News

My second observation was that, when the Duo is closed, in phone mode, it was harder to use one-handed than I expected.

In the keynote trailer and press release, Apple touted how thin the Duo is. It’s marketed as the thinnest iPhone ever—when open.

But it’s actually thicker and heavier than most of its Android competitors. The Duo weighs 254 grams, and is 11.3 millimeters thick when closed. The Samsung Galaxy Fold 8 is just 201 grams, with a thickness of 9.7 millimeters. Google’s Pixel 11 Pro Fold is 239 grams and 10.1 millimeters.

Because the Duo is also wider than a standard iPhone, I found it quite a challenge to type.

I admit, I do have smaller-than-average hands. So I consulted my colleague Rolfe Winkler, who has a larger grip. He agreed the Duo feels big.

Apple rearranged the interface on the outer screen so it looks different than traditional iPhones. The dock and control center are off to the right to be more reachable. Committing to the Duo as your main device will require adjustments in your handling. You will have to learn a new way to use and type.

Work and play

Nicole Nguyen holding the new iPhone Duo.
When half-folded, the Duo resembles a little laptop, complete with keyboard.

My most surprising takeaway? I feel a pull toward this device.

I always thought that combining an iPhone and an iPad would mean bigger compromises. The battery life is about the same as the 18 Pro (up to 24 hours of “regular use” on a single charge), though I’ll need to verify that in my real-world testing. And it’s also as durable, with the same IP68 dust- and water-resistance rating as the rest of the iPhone lineup.

There are trade-offs, for sure. Trying out the camera, I immediately missed the 8X zoom in my Pro model. The Duo has just 2X zoom, which wouldn’t cut it for the dozens of pictures I take of my kid every day.

But the dual screens unlock new photo functionality. You can see what your shot looks like from the outside screen. As someone who has tried tirelessly to self-direct a family photo—or a spouse—I am very eager to try this out more.

Foldables, I initially thought, were for classic mobile-warrior jet-setter types, who never sit at a desk and are always on calls. For that crowd, the Duo can run two apps side-by-side.

Me, I’m more of a bed binge-watcher and ebook reader. That’s what my beloved iPad Mini is for.

Watching videos on the Duo is a nice experience—nice enough that you forget the screen is 0.7 inches smaller than the iPad Mini’s. The main screen is also a 4:3 aspect ratio. Very similar, by the way, to the IMAX edition of the Odyssey.

Because I wasn’t able to snag a ticket to one of the sold-out screenings, I will be watching Christopher Nolan’s version of Homer’s epic on the Duo, just as the director intended. (Just kidding! Sort of.)

The Duo costs $800 more than an iPhone 18 Pro, and I’m not sure I want to spend that premium on a first-generation Apple device. But I’m not ruling out the idea that a Duo might one day be in my future. Stay tuned for my full review.