Selling Multimillion-Dollar Homes On A Smartphone
Share Button

Selling Multimillion-Dollar Homes On A Smartphone

These agents explain what it’s like to close high-end deals virtually.

By AMY GAMERMAN
Wed, Jun 2, 2021 12:01pmGrey Clock 3 min

Q. What is it like to do a remote transaction with a client on a multimillion-dollar property?

Ryan Flair

Partner, ranch broker at Hall & Hall in Bozeman, Mont.

I had been working with this client for close to 18 months, so I had a general sense of what he was looking for. Then Covid kind of creeps up and puts us in a situation. We were all in lockdown and couldn’t do much. No one was flying commercially, you had to quarantine for 14 days if you came in from outside the state. My client wasn’t inclined to travel.

One of my partners had a client with a really beautiful property that hadn’t been on the market in a long time—a 20,000-plus-acre ranch. He let us know it was going to come on the market.

I was texting with my client and he said, “I’m very interested, let’s learn more.” We had a tour of the property—five brokers in five trucks—with the ranch manager in his truck. I’m taking photos with my smartphone, and video and panoramas and narrating them, and as soon as I get back service, I’m sending them to him. I went back a separate time and spent six hours there, going around the ranch taking videos on my phone and geo-marking them on a map so the client could see where they were.

One of the most challenging things about the property is access. I had to video myself driving—“Hey look, this road isn’t great, you need to understand you’re not going to drive a motor home on it.” He does have a motor home—one of those super high-end ones.

We put in an offer. This wasn’t a couple-million-dollar deal, it was a very large price tag. My client knew it was one of those rare ranches that don’t come along often. Once we got the ranch under contract, we hired a helicopter. I did the same thing with my iPhone—taking video and narrating from the helicopter.

The sale closed before my client saw it. There were a lot of sleepless nights for me. The first people to see it were his family members and friends—so, hey, no pressure. But he loved it. The guy ended up with a great ranch. It was one of our biggest sales that year.

Jeremy Stein

Associate broker, the Stein Team at Sotheby’s International Realty, New York City

We were approached by clients—friends more than clients—who wanted to sell this absolutely spectacular townhouse in the heart of Greenwich Village. They owned homes in different parts of the country and had thought about living a different way. Then when Covid hit, it made the decision a lot easier for them.

We put it on the market for US$28.5 million. We created a very high-end video of the property, and we did a 3-D Matterport scan, which allows you to tour every nook and cranny. We had a number of virtual showings over the summer, where agents would come and FaceTime with their client in the Hamptons or Jackson Hole or Europe or wherever. We got an offer in the mid-$20 millions. Then an agent I know called and said, “I have a client who is not in New York. They’d like me to come and take a look at it and maybe FaceTime.”

So we did a FaceTime tour. I walked them through the house, just as if they were behind me, as their broker held the phone. I pride myself on reading buyers. Some don’t want to be talked to at all, and some are like, “Show me every drawer.”

I didn’t have that ability to see how the people were reacting. I did see her face to say hello, and from time to time the camera may have gotten turned so we were looking at each other.

These buyers wanted to know about the air conditioning. Maybe a few times they wanted to see what the view was like. If we went to the window, she was, “Oh, can you tilt up? What does the sky look like?” To this day, I don’t know who they are.

Soon after, I got a call from their agent, who said they’d like to make an offer: $27 million. She said, “But we want you to not show the house and not to entertain new offers, we really want exclusivity.”

My clients said, “We’ll do that, but it’s going to cost $1 million.” So we said $28 million. They accepted and we went to the contract stage. It closed last year in November. A few months after the closing they still hadn’t seen it.



MOST POPULAR

What a quarter-million dollars gets you in the western capital.

Alexandre de Betak and his wife are focusing on their most personal project yet.

Related Stories
Property
Buy the House First, Get Married Later: Couples’ New Math
By DALVIN BROWN 25/11/2024
Property
The Secret to Selling a $100 Million Mansion
By KATHERINE CLARKE 20/11/2024
Property
Live Next to Venus Williams in South Florida for $30 Million
By CASEY FARMER 16/11/2024

Unmarried home buyers say they are giving priority to a financial foundation over a legal one

By DALVIN BROWN
Mon, Nov 25, 2024 4 min

The big wedding can wait. Couples are deciding they would rather take the plunge into homeownership.

In reshuffling the traditional order of adult milestones, some couples may decide not to marry at all, while others say they are willing to delay a wedding. Buying a home is as much, if not more of a commitment, they reason. It helps them build financial stability when the housing market is historically unaffordable.

In 2023, about 555,000 unmarried couples said that they had bought their home in the previous year, according to a Wall Street Journal analysis of Census Bureau data. That is up 46% from 10 years earlier, when just under 381,000 couples did the same.

Unmarried couples amounted to more than 11% of all U.S. home sales. The percentage has climbed steadily over the past two decades—a period in which marriage rates have fallen. These couples make up triple the share of the housing market that they did in the mid-1980s, according to the National Association of Realtors.

To make it work, couples must look past the significant risk that the relationship could blow up, or something could happen to one partner. Without a marriage certificate, living situations and finances are more likely to fall into limbo, attorneys say.

Mark White, 59 years old, and Sheila Davidson, 62, bought a lakeside townhouse together in Newport News, Va., in 2021. But only her name is on the deed. He sometimes worries about what would happen to the house if something happened to her. They have told their children that he should inherit the property, but don’t have formal documentation.

“We need to get him on the deed at some point,” Davidson said.

White and Davidson both had previous marriages, and decided they don’t want to do it again. They also believe tying the knot would affect their retirement benefits and tax brackets.

Financial foundation

Couples that forgo or postpone marriage say they are giving priority to a financial foundation over a legal one. The median homeowner had nearly $400,000 in wealth in 2022, compared with roughly $10,000 for renters, according to the Federal Reserve’s Survey of Consumer Finances.

Even couples that get married first are often focused on the house. Many engaged couples ask for down-payment help in lieu of traditional wedding gifts.

“A mortgage feels like a more concrete step toward their future together than a wedding,” said Emily Luk, co-founder of Plenty, a financial website for couples.

Elise Dixon and Nick Blue, both 29, watched last year as the Fed lifted rates, ostensibly pushing up the monthly costs on a mortgage. The couple, together for four years, decided to use $80,000 of their combined savings, including an unexpected inheritance she received from her grandfather, to buy a split-level condo in Washington, D.C.

“Buying a house is actually a bigger commitment than an engagement,” Dixon said.

They did that, too, getting engaged eight months after their April 2023 closing date. They are planning a small ceremony on the Maryland waterfront next year with around 75 guests, which they expect to cost less than they spent on the home’s down payment and closing costs.

The ages at which people buy homes and enter marriages have both been trending upward. The median age of first marriage for men is 30.2, and for women, 28.6, according to the Census Bureau. That is up from 29.3 and 27.0 a decade earlier. The National Association of Realtors reported this year that the median age of first-time buyers was 38, up from 31 in 2014.

Legal protections

Family lawyers—and parents—sometimes suggest protections in case the unmarried couple breaks up. A prenup-like cohabitation agreement spells out who keeps the house, and how to divide the financial obligations. Without the divorce process, a split can be even messier, legal advisers say.

Family law attorneys say more unmarried people are calling for legal advice, but often balk at planning for a potential split, along with the cost of drawing up such agreements, which can range from $1,000 to $3,000, according to attorney-matching service Legal Match.

Dixon, the Washington condo buyer, said she brushed off her mother’s suggestion that she draft an agreement with Blue detailing how much she invested, figuring that their mutual trust and equal contributions made it unnecessary. (They are planning to get a prenup when they wed, she said.)

There are a lot of questions couples don’t often think about, such as whether one owner has the option to buy the other out, and how quickly they need to identify a real-estate agent if they decide to sell, said Ryan Malet, a real-estate lawyer in the D.C. region.

The legal risks often don’t deter young home buyers.

Peyton Kolb, 26, and her fiancé figured that a 150-person wedding would cost $200,000 or more. Instead, they bought a three-bedroom near Tampa with a down payment of less than $50,000.

“We could spend it all on one day, or we could invest in something that would build equity and give us space to grow,” said Kolb, who works in new-home sales.

Owning a place where guests could sleep in an extra bedroom, instead of on the couch in their old rental, “really solidified us starting our lives together,” Kolb said. Their wedding is set for next May.

Homes and weddings have both gotten more expensive, but there are signs that home prices are rising faster. From 2019 to 2023, the median sales price for existing single-family homes rose by 44%, according to the National Association of Realtors. The average cost of a wedding increased 25% over that time, according to annual survey data from The Knot.

Rent versus buy

Roughly three quarters of couples move in together before marriage, and may already be considering the trade-offs between buying and renting. The cost of both has risen sharply over the past few years, but rent rises regularly while buying with a fixed-rate mortgage caps at least some of the costs.

An $800 rent hike prompted Sonali Prabhu and Ryan Willis, both 27, to look at buying. They were already paying $3,200 in monthly rent on their two-bedroom Austin, Texas, apartment, and felt they had outgrown it while working from home.

In October, they closed on a $425,000 three-bed, three-bath house. Their mortgage payment is $200 more than their rent would have been, but they have more space. They split the down payment and she paid about $50,000 for some renovations.

Her dad’s one request was that the house face east for good fortune, she said. Both parents are eagerly awaiting an engagement.

“We’re very solid right now,” said Prabhu, who plans to get married in 2026. “The marriage will come when it comes.”