Your Corporate Retreat Is On—But It’s Going To Be Weirder
Employees bond over a virtual lunar disaster or ‘80s-themed murder mystery.
Employees bond over a virtual lunar disaster or ‘80s-themed murder mystery.
At the last global sales meeting he attended before the pandemic, Jeff Chase went to Caesars Palace Las Vegas with about 60 colleagues, plus many of their spouses. In February, the biotech sales manager scouted a location for their next retreat, the Renaissance Aruba Resort & Casino, on Zoom. He never left his home in Indianapolis.
The woman organising the visit, travel entrepreneur Sarah Reuter, instructed him and 70 other attendees from the corporate world to locate sunglasses, a hairdryer and a refreshing drink in their homes. When the video panned to the Caribbean, they were asked to turn on their blow dryers to simulate a coastal breeze in their hair.
“Myself, no, I don’t have long hair, so I couldn’t do that part,” Mr Chase says. He still enjoyed the whirlwind tour enough that he’s planning to book one of Elevate Travel Co.’s virtual retreats for the company’s biannual sales meeting this fall.
Vaccines are now reaching many American workers, but some companies are in no rush to bring back the in-person off-site retreat. Instead, they’re turning to a host of increasingly elaborate virtual options, including murder mysteries staffed with actors, webcast trips to beach resorts and safaris, and purpose-built digital islands for multiday gatherings.
They’re not quite a substitute for the splashiest pre-pandemic corporate off-sites—where some participants might have slept in a castle or raced Fiat 500s around the Tuscan countryside—and usually require much less time and money. But they can still help employees bond and let off steam after months of working in unusual conditions, their participants say.
Sean Hoff, managing partner of Toronto-based corporate retreats company Moniker, says clients have started inquiring about in-person trips, but are holding off on deposits and flights until at least June. So he’s ploughing ahead creating a virtual island for an upcoming retreat of around 240 people for Webflow, a San Francisco website-design company.
Employees will participate in videogame-like team-building activities, including a boat-building race. They will inhabit customized avatars and gather in virtual locales like a “tiki hut” and a “treehouse” for small-group meetings.
“The HR team, for example, will be able to say, meet us over by the dock at 5 p.m.,” he says.
“I’m not going to lie, I was a little sceptical at first. But after a year of remote work I was so desperate to meet more of my colleagues that I just dived in,” says Allison Williams, an account manager based in St. Louis at Articulate, an e-learning software company. Articulate held a weeklong virtual retreat in early February with over 104 sessions, including virtual yoga and virtual escape rooms. Out of 291 employees across 10 time zones, 267 participated, according to a company spokesman.
Ms Williams taught a class to 45 colleagues on calligraphy and says she made a new friend, a “fellow pen nerd,” in the process. She also made new work friends through the happy hours at a virtual beach club staged on Remo, an online conferencing platform. There were various seating options, including a bar, fire pit, or surfboard-shaped table. Employees talked in small groups with whoever else gathered at each site.
Alejandra Sereleas, a vice president of accounting at the France-based videogame company Ubisoft, hired Moniker to stage a virtual, 1980s-themed murder mystery for her team of about 80 people last June.
The scenario is a wedding: The groom mysteriously drops dead after taking a sip of his drink. The participants meet eight suspects, all paid actors, and must interrogate them to solve the crime.
“We asked everyone to be in character and be creative, and sent them a wedding invitation before the event,” Ms Sereleas says. People embraced the theme, she says, donning side ponytails and chunky jewellery and setting ’80s-themed Zoom backgrounds like a Pac-Man maze.
After the murder mystery, which made its debut last May as Moniker’s first virtual offering, the company created a “lunar outpost disaster scenario” set in 2037. It was adapted from a NASA training exercise for aspiring astronauts. Participants act as mission control for a crew of colleagues whose exploratory trip to the moon’s surface has gone awry.
“We’ve kissed the Blarney stone in Ireland, had whiskey at the top of a mountain in Patagonia, rode on a dogsled in Finland, sailed a yacht off Cannes and hung out with a gorilla doctor in Rwanda,” says Liz Lathan, Austin, Texas-based CEO of Haute Dokimazo, an events company that pivoted to virtual experiences during the pandemic. Her corporate clients Zoomed with travel guides in 28 countries between last May and December.
Vanessa Blackburn, Cleveland-based enterprise retail strategist at Retail Zipline, a communications startup for retail stores, has already done two virtual retreats with her team. Their last off-site, planned before the pandemic, was to take place in Lake Tahoe, and Ms Blackburn hoped to tack on a few extra days to ski. Her company’s two-day virtual retreat in March struck a different tone.
Instead of lavish catered meals, employees got to spend $25 on their corporate card to order coffee and lunch delivery. And the goody bags sent to their homes included a tub of slime, a plastic Slinky toy and a colouring book—not for the workers themselves, but to occupy the young children that many still had at home. “My daughter loved that,” Ms Blackburn says.
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As AI productivity trackers reshape workplace evaluations, employees are learning how to manage calendars, activity levels and AI usage to ensure their contributions are recognized.
What’s more important than being a good employee right now? Looking like a good employee in the eyes of AI productivity trackers that more managers are using to evaluate their teams.
Employee-monitoring systems are especially popular at tech companies and are also used by other white-collar firms that want to probe how people spend company time. The scary thing: You might not even know you’re being watched because many states don’t require disclosure.
Metrics can include performance data that is undoubtedly relevant, such as sales results. But it also can employ dubious proxies like keyboard strokes and how often your computer screen goes into sleep mode.
We generally accepted, or at least understood, heightened surveillance during the work-from-home era. Back then it seemed reasonable for bosses to keep tabs on employees they couldn’t see.
Yet the oversight has only escalated, and tensions are rising, too.
A group of former Meta Platforms employees alleges in a lawsuit that the company used a “constellation of internal artificial-intelligence systems” when it began laying off about 10% of its workforce in May. Meta says humans make termination calls.
However that case shakes out, a couple of things are clear. Companies eager to gauge which employees are locked in now have sophisticated AI monitoring systems at their disposal. And they believe they have leverage in a tepid labor market.
So while we may chafe at having our worth reduced to numbers on the boss’s productivity dashboard, we have to play the game as it’s being played. Here are some tips, based on conversations with people who make employee monitoring systems—and others who game the systems.
Calendar integration is one way that productivity trackers have gotten more advanced and, ostensibly, fairer.
Let’s say you make an old-fashioned phone call or attend an in-person meeting. Your Outlook or Slack status may switch to “away,” making you appear as inactive as if you were taking an extended coffee break.
Employee monitors like one made by a company called Insightful cross-check your online status with your calendar to see whether there is a valid reason for your apparent inactivity. If that call or meeting is on your schedule, then the system will recognize that you are busy offline. If nothing is on the books, it could look like you’re slacking off.
Let’s not go any further without addressing the underlying question: How much downtime is permissible during the workday? After all, people have been scared to let managers see anything non-work-related on their screens since personal computers first arrived in offices.
No one knows this better than Roger Wagner, who is widely credited with creating the first “boss button” in the early 1980s. He designed a keyboard shortcut to instantly display a spreadsheet if the boss walked by your cubicle while you were playing a computer game. Boss buttons have been features of countless diversions since. (I confess to using one built into a March Madness streaming app.)
Wagner, the founder of computer-education company 1010 Technologies, says his original design was a joke—more of a commentary on overbearing managers than a cover for lazy employees. Good bosses understand workers need mental breaks throughout the day, he says.
This matches what I heard from Insightful Chief Executive Ivan Petrovic. He says customers that use his company’s workforce-management platform don’t expect employees to stay on task 100% of the time.
“On average companies are aiming for 60% to 80% of your time being utilized for work during the day,” he says.
Go ahead and exhale. It’s probably OK to watch an occasional YouTube video at your desk.
And if you’re going to artificially inflate your activity level, be careful. Hitting 90% could look suspicious.
So don’t leave your mouse jiggler on all day. Choose the right one if you must resort to shenanigans.
There are lots of software applications that mimic the movements of a computer mouse, so you can appear to be working while away from your desk. There are also devices that plug into computer ports and do the same thing.
Corporate cybersecurity systems increasingly block these apps and devices, and productivity trackers claim to be able to detect them. But some workers swear by mouse docks, like one made by Tech8 USA, that keep cursors moving. The company originally made mouse-moving software but now focuses on physical jigglers.
“People are drawn to mechanical solutions because they’re so simple and don’t require software,” says Tech8 Marketing Director Sam Matthews. “As monitoring technology becomes more sophisticated, that distinction has become even more relevant.”
Another popular metric for employee-monitoring systems is AI usage. Companies want to know who is embracing new tools, and it can be tempting to think more is better.
“There’s a performative aspect where employees overblow their usage of AI so that they appear relevant in the organization,” says Andrea Derler, principal researcher at Visier, which helps companies track and analyze employee work habits.
In a recent Visier survey of 1,000 U.S. workers, 48% admitted to exaggerating their AI usage.
This is already an outdated strategy. Using AI for everything used to score points for experimentation. Now it can seem wasteful because many companies are watching AI token spending more carefully.
Look, productivity theater has always been part of work. Most of us aren’t trying to cheat the system, but expectations are changing so quickly that we need to be savvy about what the latest employee trackers are looking for.
Sometimes it takes a little gamesmanship to get full credit for our contributions.