Monaco, Venezuela Placed on Global Money-Laundering Watch List

A global financial watchdog has censored Monaco and Venezuela for not doing enough to strengthen their anti-money-laundering and counterterrorist financing systems.

The Financial Action Task Force, a Paris-based intergovernmental body that sets anti-money-laundering law standards, met this week in Singapore and added the two countries to its “grey list” of nations requiring increased monitoring. The FATF said it would work with the two countries to address the deficiencies identified in their anti-money-laundering systems.

The FATF also removed Jamaica and Turkey from the grey list, saying the two nations had made significant progress in improving their anti-money-laundering and counterterrorism financing regimes.

There has been speculation for some time that Monaco would be added to the gray list, according to news reports earlier this year.

Wealthy people from around the world have in recent years flocked to Monaco, one of the smallest sovereign states, because of its favorable tax policies, forking over millions for luxury rental apartments . Some real-estate agents in Monaco said before Friday’s announcement that they expect little impact on the residential market from the principality being added to the grey list.

The FATF said Monaco has made some improvements to its anti-money-laundering regime since December 2022, including through the establishment of a new combined financial intelligence unit and anti-money-laundering supervisor. But the principality still needs to improve in six areas, including its understanding of the risks related to money laundering and income-tax fraud committed abroad, and its implementation of penalties for violations of anti-money-laundering and beneficial ownership requirements, the FATF said.

For Venezuela, the FATF said the country needs to work on issues such as its investigation and prosecution of money laundering and terrorist financing, as well as ensuring its measures to prevent the misuse of nonprofit organizations for terrorism financing aren’t disrupting or discouraging legitimate humanitarian efforts.

Representatives for Monaco’s embassy in Washington and Venezuela’s mission to the United Nations didn’t immediately respond to requests for comment.

The FATF’s plenary also ​marked the end of T. Raja Kumar of Singapore as president of the organization. Elisa de Anda Madrazo of Mexico will take over as FATF president on July 1.

When You Have a New Therapist and Her Name Is Zillow

Ellisha Caplan has exercised , maintained a healthy diet and gotten sleep to manage stress. Lately she’s found something that makes her feel even better: Zillow.

In spare moments, the 47-year-old consultant in Delaware searches real-estate websites for homes in her price range in Philadelphia, where she went to college, and in the small German town where her family has spent several idyllic summers. She looks up nearby restaurants and bike trails, too, imagining her life if she retired there.

“It’s calming, like a massage for my brain,” Caplan says. “I get to let my mind run awhile and just go with the flow.”

Rising prices, few options and high mortgage rates have made home buying uniquely painful right now. But make-believe house hunts are different. They transport people out of their current problems into a fantasy of a better future, a relaxing habit one fantasiser likens to a “digital glass of wine.” I call it Zillow therapy.

Trawling Zillow for alternate versions of your life isn’t the same thing as gawking at real-estate porn, memorably captured in this “ Saturday Night Live ” skit. People using Zillow for therapeutic reasons tend to focus on a specific place, perusing homes they think they can afford and imagining life there. Down the rabbit hole, they cruise Google Maps and local websites for bars, hiking trails or—guilty as charged—bookstores and libraries.

“The fantasy is sustaining,” says Giulia Poerio, a lecturer at the University of Sussex, in the U.K., who studies how daydreaming can help regulate our emotional well-being. “Even if you can’t get what you need right now, you can Zillow it and get a little bit of energy or hope to keep you going.”

Walking trails, room to write

In reporting this column, I heard from people whose Zillow fantasies focus on homes with large backyards, where kids and dogs can romp outside unsupervised, and on places with a detached studio for writing or drawing. Nostalgia powers lots of people’s searches: They look at homes in a childhood town or another place they lived when life seemed simpler. Others use their daydreams to identify what’s missing from their current lives, such as community or nature.

My Zillow therapy sessions centre on Seattle . It’s far from hurricane season in Miami, where I live. I have a close friend there. And there’s plenty of water  where I can sail . I search for (and imagine renovating) homes near walking trails and marinas, with a room where I can write with a view of some magnificent trees. Instant Zen.

Looking at worse houses rather than better ones is a balm for some people. Unattractive or cramped homes make them feel better about where they currently live, especially if their own home is less expensive. Psychologists call this phenomenon downward social comparison.

“If you want to see the 900 square feet that $1.8 million can get you, just put in a San Francisco ZIP Code,” says Hooria Jazaieri, an assistant professor of management at Santa Clara University’s business school who studies how people regulate their emotions. “It’s a great way to make you feel grateful.”

Zillow is helping Bill Marklein, 39, get through an expensive kitchen remodel—he and his wife have a baby daughter and have been doing dishes in the bathtub for months. He browses listings in his price range within a 30-mile radius of his home in Plymouth, Wis., lingering on the kitchens. Nice ones make him feel good about his investment. But hideous ones with 1970s avocado-green cabinets or battered white refrigerators sticking out into the room cheer him up, too.

“It’s like having a digital glass of wine,” says the business owner. “It shows you that life isn’t so bad.”

The limits of Zillow therapy

Zillow’s user data suggests that plenty of us are doing this. The company’s real-estate websites and apps, which include Trulia and StreetEasy, have a combined 217 million average unique monthly users. Yet just slightly more than four million existing homes were sold in the U.S. last year, according to the National Association of Realtors.

Zillow is “not a replacement for therapy,” says the company’s home trends expert Amanda Pendleton, though it can give people an emotional boost.

“It’s a judgment-free zone,” she says. “Unlike on social media, no one is going to comment on the home you’re looking up and tell you it’s a terrible choice.”

Still, there are drawbacks to spending too much time in our imagination.

“The fantasies zap your energy,” says Gabriele Oettingen, a professor of psychology at New York University, who studies the psychology of motivation. Her research shows that while people who have positive fantasies about the future feel better in the moment, they often don’t achieve the goals they’re dreaming about. “Your attention is away from your current reality,” Oettingen says.

The solution, if you want to make your dream come true, is to identify the obstacle in the way of achieving your goal, she says. If you can’t move right now, accept that and choose a more immediate goal. Can’t buy a house in the seaside town your family vacationed in as a child? Plan a trip to the beach.

And if you’re serious about a future move, take steps to make it a reality down the road.

Elizabeth Uslander, 42, lives in San Diego but enjoys perusing house listings in small towns in the Colorado mountains to help her cope with the pressures of running a business and blending her family with her new husband’s. She looks for homes with direct access to nature and enough bedrooms for all, then researches how close they are from the ski slopes, shops and the local bar.

She shares her favourite listings with her husband, which she says is “like making drip castles in the sandbox with your bestie.” Recently, they found a home they like so much near Steamboat Springs that they visited it—and then bought it.

They have no plans to move right now but plan to visit often. Uslander says that just owning it makes her feel that her current stressors are temporary.

“I actually made the fantasy come to life,” she says.

WHY COUTURE CLIENTS KEEP BUYING SIX-FIGURE GOWNS

“Nobody really needs couture, to be honest,” said Demna after his Balenciaga haute couture show this week in Paris. No, most people do not need a bespoke gown that costs six figures and takes highly trained petites mains thousands of hours to make by hand. And yet.

Partaking in the official haute couture fashion week in Paris—which is rife with arcane rules about how the clothes are made—can pay off handsomely for the few designers left in the club. For the 15 or so brands that invest in the game, including Dior and Chanel, couture can multiply press and red-carpet opportunities, and have a trickle-down effect on sales of ready-to-wear and beauty and fragrance.

Then there are the orders, which can total in the millions for a single client. Wealthy couture diehards fly in for the shows and then quickly convene in cosseted showrooms to make their selections while munching macarons. Competition can be fierce, especially when a stylist nabs a gown early on for, say, Cardi B. When you’re paying this much to look unique, no one wants a duplicate.

Couture is famously over-the-top, and this season was no exception, with rampant feathered capes, obscuring hoods and trailing trains. But philanthropist, creative director and avid couture client Fredrik Robertsson told me he found the looks very wearable this season: “less PR showstoppers and more things people actually want.” He pointed to the calmer suits and cocktail dresses at Schiaparelli, which has in the past paraded out looks such as one bearing a faux lion’s head .

Couture can sag somewhat under the weight of its history. Craftsmanship, fashion’s favourite buzzword, can be a burden too, with designers feeling the need to embellish every gown with hand-embroidered butterflies and panoplies of pearls. But the following five looks show how a range of designers are making couture relevant today.

Balenciaga’s Sculptural Chaos

Demna, who goes by a mononym, is perhaps the contemporary designer most intent on bringing couture into the future. While he’s never far from Cristóbal Balenciaga’s archive—with its dramatic shapes and volumes—he’s also a student of streetwear. So the subcultures he reveres, from goth to skate kids, were present in his deceptively casual designs. Would the founder of the house turn in his grave at metal-band T-shirts masquerading as couture? Maybe not once he realised they were in fact hand-painted over a period of several days.

This top and skirt ensemble is made from unstitched cotton-jersey elements, which are then assembled and sewn together, and knotted on the model. It is a wearable sculpture, with the casual look of a pile of T-shirts.

Chanel’s Sublime Sweatsuit

Chanel, which is between creative directors after the departure of Virginie Viard, showed its haute couture collection at the Opéra Garnier. While many of the looks echoed the vibe of the classic theatre—including a sumptuous pink silk opera coat—some of the most successful moments were surprisingly dressed down. Robertsson, the Swedish couture client, exclaimed, “Chanel even had sweatpants!”

Shown on model-du-jour Amelia Gray Hamlin, the black Chanel sweatsuit was not technically a sweatsuit. It was a wool crepe jersey set trimmed in duchesse satin ruffles and organza. It was also shown in cream, and it will sell.

Dior’s Deceptively Simple Column

Maria Grazia Chiuri, one of the only female designers making couture, showed an elegantly restrained collection in a room filled with shimmering artwork by Faith Ringgold, who died earlier this year. Nodding to an Olympic year without being too heavy-handed, Chiuri presented Grecian-inspired draped dresses, flat lace-up sandals, and sporty tanks and bodysuits.

This long asymmetrical dress in cream-coloured silk jersey over a tank top is almost sporty, and a refreshing break from some of the more hobbling ensembles on display this past week. But that’s no ordinary tank top: It’s embroidered with silver-coloured micro-tube beads that have hematite-clawed jewels on them.

Schiaparelli’s Faux Feathers

Daniel Roseberry, the charming Texan who’s revamped a dusty Parisian couture house, is a true believer in the art of couture. But he’s also savvy about its press potential, so this season, the show didn’t start until paparazzi magnets Kylie Jenner and Doja Cat had arrived.

The house’s founder, Elsa Schiaparelli, was a surrealist innovator who collaborated with her friend Salvador Dalí on one of the first trompe l’oeil garments . Roseberry continues his predecessor’s taste for trickery in his work. This jacket is embroidered all over with what appear to be small white feathers, but are in fact 10,500 silk-organza snippets. Because each “feather” is handmade, the jacket takes over 7,000 hours of work to create. Worn over a pair of smart black cropped pants, it’s almost work appropriate.

Jean Paul Gaultier’s Undressed Dress

Jean Paul Gaultier, which maintains a healthy and bustling couture business, has adopted the clever strategy of inviting buzzy non-couture designers to collaborate on its collections. Simone Rocha, Glenn Martens, Olivier Rousteing and Chitose Abe of Sacai have all worked it out on the remix with Gaultier. Nicolas Di Felice, the artistic director behind Courrèges’s Pinault-backed renaissance, was up this season.

Di Felice, whose friends span Paris’s creative industries, brought his cool-kid approach to Gaultier. Many pieces featured couture details like rows of hook-and-eye closures, and partially hidden tulle corsets. But there were Di Felice signatures, too: koala-pouch front pockets, narrow trousers, tiny party dresses. This cheeky gown is carefully constructed to look like the top slip is falling away to reveal a bustier.

Finding LGBTQ-Focused Investments Can Be Difficult. Here’s Where to Begin.

While nearly half of U.S. investors surveyed by Morgan Stanley want to invest in companies led by or making products and services for the LGBTQ community, these investments are difficult to find unless you know where to look.

Several LGBTQ-focused ETFs failed in recent years due to lack of investment, though stock investors can still put money in firms with openly queer leadership, such as Tim Cook at Apple. While opportunities for LGBTQ investments stretch across asset classes—startups attract the most attention.

For an answer as to whether this strategy can be successful, look at Grindr. One of the most prominent LGBTQ startups, the social networking app went public in 2022 and has a US$1.78 billion market cap today.

“Almost in every industry that exists, there is an LGBTQ person building [a company],” says Jackson Block, CEO of New York-based LGBT+ VC, a nonprofit addressing investment in the LGBTQ community. This means wide-ranging opportunities to invest in privately-held LGBTQ companies.

Identifying such investments often centres on two key criteria, says William Burckart, co-founder of Colorful Capital, a venture capital firm that invests in early-stage LGBTQ startups: Investors want to know whether someone in the community leads the company or if they are the target market for products and services.

Individuals and families can invest directly in companies getting off the ground or in a growing number of niche funds. Colorful Capital and Gaingels are among several firms that have formed specifically to address a longstanding lack of opportunities for LGBTQ startup founders. Others, like Backstage Capital or Elevate Capital, focus on underserved founders more broadly, including those who are LGBTQ.

According to research from StartOut, a San Francisco-headquartered LGBTQ entrepreneurship nonprofit, only 0.5% of venture funding goes to LGBTQ founders, yet they create 44% more exits, where equity investors earn capital gains through the sale or stock listing of the company, and 114% more patents than the average founder.

Colorful Capital chose to invest in seed- and early-stage funding after determining it was the “glaring gap” that needed to be filled based on conversations with LGBTQ founders, says Burckart.

Backstage Capital and Gaingels, which are syndicates with multiple investors, will support companies at several stages of development. Meanwhile, Elevate Capital, which counts 7% of founders it supports as LGBTQ, offers three funds for investors depending on what stage of investment and type of business they are interested in.

There are economic reasons to consider LGBTQ investments: Multiple studies show correlations between diversity among firm leadership and company performance as measured by internal rates of return, risk management factors, and firm valuations. “From a purely financial benefits perspective, there’s real value in beginning to embrace and integrate that kind of diverse thinking,” Burckart says.

Gaingels, whose members have invested more than US$800 million since 2019, principally invests in health, fintech, and enterprise software, according to Dealroom.co. Recent deals include taking part in a post-seed, series A funding round for San Francisco-based social care platform Grayce and a seed-funding round for Menlo Park, Calif.-based financial community platform AfterHour.

More than 70 unicorns—firms that have reached US$1 billion valuations—have been funded at different stages by Gaingels. These include Seattle-based, goal-oriented telehealth platform Ro and Dapper Labs, a Vancouver-based digital games and entertainment firm.

Block, whose organisation has a mission to educate, train, and mobilize 10,000 LGBTQ and ally investors by 2030, suggests wealthy investors enter the venture capital fray by becoming a limited partner in a fund. This allows investors to get involved with less risk and comparatively steady return expectations compared to angel investing.

Geographically, many LGBTQ companies attracting investment are North American, though regional funds exist in Europe and Latin America, Block says.

For wealthy families, investing in LGBTQ-related businesses can be a strategy to engage the next generation, as products and investment strategies that advance LGBTQ equity and inclusion are in high demand among younger investors (56% of millennials and 67% of Gen Z, according to Morgan Stanley). This is unsurprising, given that Gallup polling suggests more than one in five Gen Z adults and one in 10 millennials identify as LGBTQ.

Morgan Stanley’s Institute for Sustainable Investing estimates that those interested in LGBTQ investments control about one-third, or US$20 trillion of U.S. wealth managers’ assets under management. With the impending generational wealth transfer, the bank says control of interested investors could grow to nearly half of the assets under management at all wealth managers. Block expects that creating opportunities for LGBTQ fund managers will also help grow LGBTQ investments, and will create a “natural pipeline” for them to find roles with major investment banks.

In identifying investments, Morgan Stanley offers strategies that screen-out certain companies, says Emily Thomas, head of Investing with Impact, Morgan Stanley Wealth Management, the bank’s platform featuring funds and other investment vehicles for values-based investing.

“Per our survey, 76% of investors interested in LGBTQ impact objectives are also interested in the ability to exclude companies that don’t explicitly include protections for LGBTQ people in their labor rights policies,” Thomas says.

There are also companies owned or run by individuals with family and friends who are LGBTQ and want to make sure their company helps support and gives back to the community.

Recently, a banking executive spoke about their experience being raised by lesbian parents at an LGBT+ VC ally event. Morgan Stanley reports 76% of heterosexual investors with an LGBTQ household member want such investment options, more than the general population.

The biggest barrier to finding LGBTQ investment strategies is being able to gather data on the community, Thomas says.

Individuals can have reservations about sharing information regarding sexual orientation or gender identity—54% of LGBTQ individuals in the U.S. live in areas without state-level protections. Ongoing stigma against the community also prevents some people from openly identifying as LGBTQ.

“Only with more data can we know the extent of inclusion in, and exclusion from, the structures that make up the foundation upon which the U.S. economy is built,” Colorful Capital said in a May report.

(There are forces trying to change this. Earlier this year, the U.S. Census Bureau’s monthly American Community Survey announced it is looking into asking about sexual orientation and gender identity.)

Because of the sensitive nature of data and laws around personally identifiable information, there isn’t readily available data on the percent of employees who identify as LGBTQ or what representation looks like at senior levels, unlike for gender diversity. Comparably more data is available on corporate policies on LGBTQ matters, so some asset managers use that to identify companies as investments, Thomas says.

“For example, [an] asset manager can tilt portfolios toward companies that offer domestic partner benefits to same-sex couples,” she says. Other strategies could include screening for companies that offer LGBTQ diversity training or have not faced Equal Employment Opportunity Commission disciplinary actions. Investors can also use benchmarks such as the Human Rights Campaign Corporate Equality Index, which scores about 1,400 publicly and privately held firms on several areas of LGBTQ policies and practices, including whether they offer domestic partner and transgender-inclusive benefits,

Institutional Allocators for Diversity, Equity, & Inclusion, a nonprofit group of asset owners aiming to promote those principles within investment management, has a publicly available diverse manager database, which allows funds to self-report LGBTQ affiliation, Thomas says.

Corey Pavin on Taking a Shot at Making Golf Greens More Green

Though golf courses offer long acres of lush grass, tall trees and rippling ponds, they’re not the most popular venues among environmentalists. Citing their effect on wildlife and the potential impact on a venue’s water table, those worried about conservation and sustainability find much to dislike on any 18-hole tract.

For more than a decade, 1995 U.S. Open champion Corey Pavin has worked to improve golf’s relationships with the world hosting it. Known as one of the more amiable and self-effacing players on the PGA Tour (and, currently, the Champions Tour), the 64-year-old native of Southern California remains one of the leading proponents of sustainability in golf.

During preparations to play the 2024 Senior PGA Championship at Michigan’s Harbor Shores—a course built on a reclaimed industrial dumping ground in Benton Harbor—Pavin explored what brought him into the sustainability movement and why he continues to push more environmentally responsible golf courses.

Penta : You claimed a Major Championship, won 15 times on the PGA Tour and captained a Ryder Cup team during four decades of professional golf. How did you find an interest in sustainability along the way?

Corey Pavin: I grew up in California, so recycling was always a big deal there before the movement expanded across the United States and around the world. So, I came into golf already aware of the need to recycle and look after the environment.

What brought you into a leadership position working toward environmental sustainability in golf?

I do most of this work due to my association with Dow Chemical. I’ve been with them for 15 years now, and they started a big program for sustainability and recycling. They’ve done a lot to make me aware of what needs to be done and helped me to reduce my own carbon footprint. … I also worked with the nonprofit GEO Foundation for Sustainable Golf, which is dedicated to making golf and the golf community ecologically friendly.

Have you found there to be tension between the sport of golf and the environmentalist movement?

I knew growing up the environmental effects of golf and golf courses was a huge concern and a cause of a lot of conversation. There were debates over the chemicals used on a course and how they can affect groundwater and other elements.

I think a lot of strides are being made with what materials get used on a golf course with an eye toward what effect they could have on the environment. There’s been a lot of work in the last two decades to make courses less harmful.

What advancements have golf operations made in course design, building, and management?

First of all, there’s been a push for years now with course designers to avoid bringing in any outside species such as grass or other plants that could change the ecology of an area. You’re seeing so many more courses now that use only native elements. There’s also been a lot of strides made on how courses are maintained, what grasses they use, and how the greens crews treat the grasses.

Is it difficult to balance environmental factors with efforts to provide a quality golf course?

You want to design and build a quality course and keep it in good shape, but we have the means now to eliminate negative environmental impact from a golf course being built or operating. For example, concepts such as using recycled, non-potable water for the grass or choosing salt-resistant grasses that can be fed with brackish seawater keep fresh water preserved and entirely off the course.

Beyond water usage, what positive effects can a modern golf course have on the environment?

You also have to consider the adjacent land near a course. The presence of golf near a forest or marshland can lead to an effort to preserve that space that wasn’t a priority earlier.

Are you seeing efforts to update or reimagine golf courses built before the environmental movement came to the fore?

Yes, there are so many modification ideas a golf course can use to limit or reduce the amount of grass that needs to be watered. I’m seeing courses add natural waste areas of plants that require very little water or more sandy areas that require no water at all. Over the last decade, I’ve seen courses all around the world shifting to those designs. Beyond saving water, those ideas also reduce the amount of necessary maintenance and save energy.

Way back when, crews used to just bulldoze everything and transform an area into a course without giving thought of what that could do. Once it became clear that we could build golf courses that can involve more of the natural habitat and disturb much less of the natural environment that was already in place, I think it became obvious there was no reason to design or build courses any other way.

As a player, does it just make you happy seeing these sustainable changes?

I love seeing it, not just because I’m aware of how important clean water is, but because I’ve always liked golf courses that have a natural look to them.

The 2024 Senior PGA Championship was at Harbor Shores this year—a course developed on wetlands reclaimed from an industrial waste site. Could we see golf actually restoring the environment in cases like we find in Benton Harbor, Mich.?

I think that’s a great example of responsible course building and management. Initially, [Harbor Shores] was more a case of recycling and reclamation, but it operates now within those wetlands as a sustainable model. We can see more cases of dump sites becoming courses because you’re dealing with land that can’t really be used for much else. Once the ground is cleaned and treated, I can’t think of any better place to build a golf course because just the act of creating the venue cleans that garbage from the land.

We can now make golf courses that look like they were always supposed to be there from the beginning.

This interview has been edited for length and clarity.

New York Watch Auctions Record Uptick in Sales in the Face of Market Slowdown

Luxury watch collectors showed ongoing strong demand for Patek Philippe, growing interest in modern watches and a preference for larger case sizes and leather straps at the June watch sales in New York, according to an analysis of the major auctions.

Independent and neo-vintage categories, meanwhile, experienced declines in total sales and average prices, said the report from  EveryWatch, a global online platform for watch information. Overall, the New York auctions achieved total sales of US$52.27 million, a 9.87% increase from the previous year, on the sale of 470 lots, reflecting a 37% increase in volume. Unsold rates ticked down a few points to 5.31%, according to the platform’s analysis.

EveryWatch gathered data from official auction results for sales held in New York from June 5 to 10 at Christie’s, Phillips, and Sotheby’s. Limited to watch sales exclusively, each auction’s data was reviewed and compiled for several categories, including total lots, sales and sold rates, highest prices achieved, performance against estimates, sales trends in case materials and sizes as well as dial colours, and more. The resulting analysis provides a detailed overview of market trends and performance.

The Charles Frodsham Pocket watch sold at Phillips for $433,400.

“We still see a strong thirst for rare, interesting, and exceptional watches, modern and vintage alike, despite a little slow down in the market overall,” says Paul Altieri, founder and CEO of the California-based pre-owned online watch dealer BobsWatches.com, in an email. “The results show that there is still a lot of money floating around out there in the economy looking for quality assets.”

Patek Philippe came out on top with more than US$17.68 million on the sale of 122 lots. It also claimed the top lot: Sylvester Stallone’s Patek Philippe GrandMaster Chime 6300G-010, still in the sealed factory packaging, which sold at Sotheby’s for US$5.4 million, much to the dismay of the brand’s president, Thierry Stern. The London-based industry news website WatchPro estimates the flip made the actor as much as US$2 million in just a few years.

At Christie’s, the top lot was a Richard Mille Limited Edition RM56-02 AO Tourbillon Sapphire
Richard Mille

“As we have seen before and again in the recent Sotheby’s sale, provenance can really drive prices higher than market value with regards to the Sylvester Stallone Panerai watches and his standard Patek Philippe Nautilus 5711/1a offered,” Altieri says.

Patek Philippe claimed half of the top 10 lots, while Rolex and Richard Mille claimed two each, and Philippe Dufour claimed the No. 3 slot with a 1999 Duality, which sold at Phillips for about US$2.1 million.

“In-line with EveryWatch’s observation of the market’s strong preference for strap watches, the top lot of our auction was a Philippe Dufour Duality,” says Paul Boutros, Phillips’ deputy chairman and head of watches, Americas, in an email. “The only known example with two dials and hand sets, and presented on a leather strap, it achieved a result of over US$2 million—well above its high estimate of US$1.6 million.”

In all, four watches surpassed the US$1 million mark, down from seven in 2023. At Christie’s, the top lot was a Richard Mille Limited Edition RM56-02 AO Tourbillon Sapphire, the most expensive watch sold at Christie’s in New York. That sale also saw a Richard Mille Limited Edition RM52-01 CA-FQ Tourbillon Skull Model go for US$1.26 million to an online buyer.

Rolex expert Altieri was surprised one of the brand’s timepieces did not crack the US$1 million threshold but notes that a rare Rolex Daytona 6239 in yellow gold with a “Paul Newman John Player Special” dial came close at US$952,500 in the Phillips sale.

The Crown did rank second in terms of brand clout, achieving sales of US$8.95 million with 110 lots. However, both Patek Philippe and Rolex experienced a sales decline by 8.55% and 2.46%, respectively. The independent brand Richard Mille, with US$6.71 million in sales, marked a 912% increase from the previous year with 15 lots, up from 5 lots in 2023.

The results underscored recent reports of prices falling on the secondary market for specific coveted models from Rolex, Patek Philippe, and Audemars Piguet. The summary points out that five top models produced high sales but with a fall in average prices.

The Rolex Daytona topped the list with 42 appearances, averaging US$132,053, a 41% average price decrease. Patek Philippe’s Nautilus, with two of the top five watches, made 26 appearances with an average price of US$111,198, a 26% average price decrease. Patek Philippe’s Perpetual Calendar followed with 23 appearances and a US$231,877 average price, signifying a fall of 43%, and Audemars Piguet’s Royal Oak had 22 appearances and an average price of US$105,673, a 10% decrease. The Rolex Day Date is the only watch in the top five that tracks an increase in average price, which at US$72,459 clocked a 92% increase over last year.

In terms of categories, modern watches (2005 and newer) led the market with US$30 million in total sales from 226 lots, representing a 53.54% increase in sales and a 3.78% increase in average sales price over 2023. Vintage watches (pre-1985) logged a modest 6.22% increase in total sales and an 89.89% increase in total lots to 169.

However, the average price was down across vintage, independent, and neo-vintage (1990-2005) watches. Independent brands saw sales fall 24.10% to US$8.47 million and average prices falling 42.17%, while neo-vintage watches experienced the largest decline in sales and lots, with total sales falling 44.7% to US$8.25 million, and average sales price falling 35.73% to US$111,000.

The Crazy Economics of the World’s Most Coveted Handbag

You could double your money in five minutes by buying a Birkin handbag at your local Hermès boutique and then flipping it. But getting your hands on the world’s most sought after purse is a lot more complicated than it sounds.

A basic black leather Birkin 25 costs $11,400 before tax at the Hermès store. Buyers can walk out and immediately give it to a handbag reseller like Privé Porter in exchange for $23,000 in cash. Privé Porter will then sell the Birkin on Instagram or at its Las Vegas pop-up store, possibly on the same day—box fresh, with receipt—for up to $32,000. All this for a bag that analysts estimate costs Hermès around $1,000 to make.

The unusual economics of the Birkin have upended the normal balance of power between shopper and store worker. At the Hermès boutique, it is the buyer who kowtows. Some of the wealthiest women in the world have brought homemade cookies to the store to cozy up to their sales assistant. They have offered tickets for Beyoncé concerts, trips to the Cannes Film Festival in a private jet and even envelopes stuffed with cash—all to get their hands on a Birkin.

Shoppers also spend tens of thousands of dollars on Hermès products they might not particularly want, such as an $87,500 canoe, to be in the running for a rare purse.

The Birkin turns 40 this year and is maturing into a phenomenon. To carry one is to signal that the wearer can afford to drop anywhere from $10,000 to $100,000 on a handbag. It appeals to the limelight-seeking Kardashians, who own extensive collections, but also to European Central Bank President Christine Lagarde , who is often photographed on her way to meetings carrying a Birkin.

The purse anchors the Hermès founding family’s $150 billion fortune. But they aren’t the only ones getting rich: An army of unofficial flippers all over the world profit from reselling the purse.

The Birkin first hit shelves in 1984, a couple of years after the late actress Jane Birkin and Jean-Louis Dumas, then chief executive of Hermès, met on a flight to London. After complaining that she couldn’t find the right-size handbag, the two sketched out a design together—on a drink napkin or an Air France sick bag, depending on the retelling. In return for lending her name to the new product, Hermès paid Birkin an annual royalty.

The story about the bag’s creation is part of its appeal and one of the reasons why competitors have found it hard to replicate its success. “It’s a great narrative,” said David Dubois, associate professor of marketing at the business school Insead. Shoppers like the “serendipity of the meeting” and that a woman who was admired for her style had a direct hand in its design.

The purse didn’t take off right away. During the early 1990s, shoppers could walk into an Hermès boutique and buy one off the shelf. Birkins weren’t reselling for more than their original price tag back then.

But something shifted in the years after the 2008-09 financial crisis, according to Matthew Rubinger, now chief commercial officer at the online marketplace 1stDibs and one of the first people to recognise the Birkin’s resale potential. Rock-bottom interest rates meant more money was sloshing around, and it began to find its way into alternative assets.

It also became bad taste to wear a new “it bag” every season when the economy was on the ropes. This played to the strength of no-logo designs like the Birkin. Rubinger established the handbag departments of both Heritage Auctions and Christie’s and built them into multimillion-dollar businesses. When rare Himalaya Birkins began to set records at auction, people took notice.

“Once they started getting above $100,000, things got more serious,” he said.

Today, shoppers who want a Birkin at the Hermès store must jump through hoops. First, they need to establish a good rapport with one of the brand’s sales assistants. The next step is to spend serious cash on other goods, such as silk scarves, watches and shoes, to “qualify” for a bag, according to Birkin collectors.

When a shipment of Birkins arrives at an Hermès store from France, the leather-goods manager assigns the purses to individual sales assistants, all of whom have a list of wealthy clients waiting to be offered a bag. The sales assistant must make a case for which individual on that list deserves to be offered a Birkin and get the manager’s approval.

This has created a perception among Hermès shoppers that the biggest spenders get access to Birkins first. Hermès is being sued in a California court by two wounded shoppers who allege that the brand only sells Birkins to “worthy” customers and makes purchases of the bag conditional on buying other items at the store. Hermès said in a recent court filing that it doesn’t require customers to buy other products before getting one of the coveted bags.

Just how much do shoppers need to drop to be offered a bag? Birkin collectors say that there is no hard rule but that most people can expect to shell out $10,000 or more on Hermès scarves, shoes and clothes before they will be offered a basic Birkin. To get a rare bag like the Himalaya Birkin, they might need to spend $200,000 or more.

This is known as the Hermès “prespend” or the “spend ratio” in Birkin-collecting circles. Hermès never spells this out explicitly, nor has it ever used these terms. But Birkin hopefuls say they have been told by their sales assistants that they need to visit the store more often. Resellers say that Hermès sales assistants don’t make commissions on Birkins, but that they can leverage hunger for the bag to sell other products for which they are rewarded.

Even after spending tens of thousands of dollars, Birkin hunters might not be offered the size or colour bag they want. This creates a golden opportunity for resellers.

Say a woman who shops regularly with the brand wants a red Birkin but is offered green. Rather than appearing ungrateful—because it is important to keep the sales assistant on her side in the Birkin-hunting game—she will buy the bag, knowing it can be sold to a reseller for a profit and hope to get the red later.

Hermès knows its top clients are flipping the bags. Read the fine print on a Birkin receipt, and the company asks that its customers will not, “directly or indirectly, resell Hermès products purchased in our boutiques for commercial purposes.” No Hermès shopper was willing to go on the record for this article about the experience of flipping the bags to a reseller, out of concern over being blacklisted by the brand.

The resale market has become a kind of “buy-now button” for Birkins, said Michelle Berk, founder of Privé Porter. Some shoppers are willing to pay a big premium to get their hands on a Birkin immediately, in the exact colour they want. They might not have the patience for the steps needed to secure one of the bags at the Hermès store.

In the past, resellers recruited flight attendants or polished overseas students to buy Birkin bags in Hermès stores all over the world in return for a fee. Now, the flippers get most of their supply from Hermès’s VIP customers. They also get Birkins by trading with their peers on WhatsApp. If clients are looking for a size or colour that one seller doesn’t have in stock, they can put out a call on the resellers’ group chat to see if anyone has that model.

One way Birkin hunters can accelerate an in-store purchase is by splashing out on the brand’s furniture or fine jewellery, said Judy Taylor, founder of Madison Avenue Couture and a handbag reseller for 15 years.

They can pick up an $8,000 paper basket for the home office, a $70,000 gold bracelet or a $140,000 sofa. Taylor said Hermès’s sales in categories like fine jewellery or watches, where the brand isn’t known for its expertise, are at least partially driven by Birkin hunters.

“No offence to Hermès, but if you can buy a necklace from Van Cleef for the same price as Hermès, you’ll likely go to Van Cleef,” she said.

Really big spenders are offered bespoke goods. Hermès does a sideline in special-order skis, skateboards and fishing gear for superwealthy clients and can customise the interior of a yacht or chopper. Privé Porter’s Berk received a message from a customer who was offered an $87,500 canoe. These buyers get access to the rarest Birkins.

An unusually large amount of new Hermès inventory ends up for sale in the secondhand market—another sign that Birkin mania might be driving sales of products that customers don’t really want. Of all the non-handbag Hermès items on The RealReal , 35% are in pristine condition, according to data supplied by the luxury resale website. The average for other designers on The RealReal, including Louis Vuitton, Gucci, Prada, Bottega Veneta and Saint Laurent, is 20%.

The Birkin’s popularity is very flattering for Hermès and might also help the company to keep its marketing budget low. It doesn’t need to promote itself when celebrities can be relied upon to freely splash photos of their bags on social media. In 2023, Hermès reinvested 4% of its sales back into promotions, compared with 12% at crosstown rival LVMH Moët Hennessy Louis Vuitton.

But the circus does cause problems for Hermès. Last year, the company had to fire staff at its Miami Design District store after some customers got more than their official allocation of Birkins, according to sources. Collectors say Hermès only allows two bags a year per individual, but employees might have been helping shoppers to get around this.

Shoppers and resellers have tried to bribe their way to Birkins. Hermès has strict rules about what customers can and can’t give sales assistants as gifts. Well-behaved Birkin hunters give goods that can be handed over openly at the store and shared among employees—hence the home-baked cookies. Trays of baklava are another go-to.

Hermès doesn’t like the flipping, but stamping out the resellers would harm the brand’s own interests. The company raised prices of its exotic-skin Birkins by around 20% in January. Resellers think the move was aimed at squeezing profits in the secondhand market, but it hasn’t worked. Dealers passed on the increase to their customers without a hitch.

Hermès could increase production and flood the market with new bags. This would end the financial incentive to resell Birkins, but it would also destroy their mystique.

Why are women— and increasingly men , too—so hungry for the Birkin? One justification for spending huge sums on a handbag is that the Birkin is a good investment. Except, it isn’t really. Any profit on reselling a bag purchased in store will be lower after factoring in the thousands of dollars spent on other goods to qualify.

A bag sourced from a reseller or on the block at Christie’s has limited upside because a hefty markup is factored into the price. A Birkin bought at auction in 2010 would sell for around 50% more today, according to Art Market Research data. Contemporary art, watches and classic cars have all performed better. Hermès’s own stock has been a much smarter investment than the Birkin, rising more than 20-fold since 2010.

Shoppers seem to lust after the Birkin because it is rare, expensive and well made. There is no better status symbol for those who want to display their wealth. And the hunt involved in getting one might be the whole point. Wealthy shoppers tolerate waiting at the Hermès store in a way that wouldn’t be acceptable in other areas of their lives.

Even how a person treats the Birkin has turned into a kind of code. Some collectors store them in glass display cabinets, hardly ever using them. This preserves their resale value.

But the supermodel Irina Shayk was photographed last year carrying her dog in a black crocodile Birkin. According to Sasha Skoda, The RealReal’s vice president of merchandising, the subtext to the “messy Birkin” trend is that you have to be seriously rich to treat a $40,000 handbag this casually. Jane Birkin was also hard on her bags, covering them with political stickers and tying charms around the handles. One of her weathered black Birkins sold at auction for £119,000 in 2021, around $150,000 at current exchange rates.

Rival luxury brands are trying to come up with challengers. Louis Vuitton recently launched a $1 million handbag. Chanel has almost doubled the price of its classic flap purse in four years to make it more exclusive.

For now, though, the reign of the Birkin looks secure. If you want to own one, better dig deep at the Hermès store.

—Herme`s Birkin bag provided by The RealReal.

Why It’s Easier Than You Think to Score a Coveted Table When Visiting Paris for the Olympics

Savvy travellers who plan their trips around dining at their destination’s most in-demand restaurants know that securing a reservation at a top Paris eatery isn’t an easy proposition on any given day.

Come the Olympics in July, when the city is flooded with tourists, one would expect the jockey sport to snag a table to be that much more intense. But that’s not necessarily shaping up to be the case. As of mid-May, Parisian insiders such as hotel managers, restaurant owners, and local luxury concierges reported that inquiries at sought-after spots were no higher than usual, foretelling a potential opportunity for visitors looking for a fine-dining experience during the games.

The time to book falls over the next few weeks given that many top spots don’t take reservations until one month before the dining date.

The Michelin-starred Jean Imbert Au Plaza Athenee and Le Relais Plaza, both at Hotel Plaza Athenee and helmed by the renowned French chef Jean Imbert, are two examples.

Francois Delahaye, the COO of the Dorchester Collection, a hospitality company that includes the Plaza Athenee and a second Paris property, Le Meurice, says that his regular guests who are visiting for the games and Parisians who frequent the restaurants know not to call too far in advance of when they want to dine.

Further, he doesn’t foresee reservations being a challenge at either venue or at Le Meurice’s two-Michelin-starred Restaurant Le Meurice Alain Ducasse.

“Booking for the restaurants won’t be an issue because people are planning meals at the last minute,” Delahaye says. “Also, the people who are in Paris specifically for the Olympics are here for the games, not to eat at restaurants. They’re not the big-spending clientele that we usually get.”

Delahaye doesn’t expect the kinds of peak crowds that descend on fine dining during Fashion Week each spring and autumn, for example, when trying to land a seat at the three eateries is nearly impossible. “People are fighting to get in,” he says. “You need to book through your hotel’s concierge, have an inside source, or be a hotel or restaurant regular.”

Several Paris luxury concierge companies echoed Delahaye’s perspective

Manuel de Croutte, the founder of Exclusive & Private, says that Paris regulars probably aren’t planning a trip when the Olympics transpire—from July 26 to Aug. 11—because they want to avoid the tourist rush. “We’ve gotten some reservation requests from people who’ve heard about us but not nearly as many as we usually get when the very wealthy travellers are here,” he says.

During peak periods like the French Open or Fashion Week, de Croutte says that his job entails making bookings for travellers who don’t have any other way to get into buzzy or Michelin-starred establishments.

“You’re unlikely to get a table at a see-and-be-seen place without knowing someone,” de Croutte says. “No one picks up the phone or answers email.” He says his team has established relationships with managers and owners of many of the hot spots in Paris and often visits them in person to land tables.

Exclusive & Private’s Black Book of Paris restaurant recommendations for Olympic visitors span a broad range, from casual bistros to fine-dining.

Michelin eateries include the three-star Le Gabriel at La Reserve, the two-star Le Clarence near the Champs-Elysee, and the two-star Le Taillevent.

Spots without a Michelin star but equally notable are also on de Croutte’s list: L’ Ami Jean offers traditional and flavourful southwestern French cuisine, Allard is a brasserie from Alain Ducasse, and Laurent serves French food to a fashionable set.

“My favourite neighbourhood for restaurants is Saint Germain de Pres,” de Croutte says. “You’ll find unassuming but chic names with excellent food and a great vibe. You can book with these places directly if you’re here for the Olympics, but don’t wait until the last minute because they will get filled.”

He also cautions that some Paris eateries are asking for nonrefundable prepayments for reservations during the Olympics.

“Be sure you want to go before committing and ask about the refund policy if you are charged,” he says.

Stephanie Boutet-Fajol, the founder of Sacrebleu Paris, says her bespoke travel company charges a lump sum of about US$750 to make all the restaurant bookings for the Olympic period, though the price varies depending on the dates and the number of restaurants that a client requests. “Reservations around the closing ceremony are harder to come by because that’s when more elite travelers are coming to Paris and want the chic restaurants that are always difficult to get a table at,” she says.

Meanwhile, chefs at some Michelin-starred restaurants share that they have tables available during the Olympics and welcome travellers to their establishments.

Thibaut Spiwack, for one, behind the Michelin-starred Anona, serving modern French cuisine, and the culinary consultant for the popular Netflix series Emily in Paris , says that he is open for reservations.

“My team and I look forward to sharing a culinary experience with new clientele that I hope will remain in their memory,” he says.

Spiwack suggests that travellers check out other worthwhile restaurants where he himself dines. For terrific wine, there’s Lava, and for Italian, he likes Epoca where the pastas are “divine.” Janine is the best bistro in town, and Prima wins for a pizza fix, he says.

“You have a lot of restaurants in Paris to pick from,” Spiwack says. “You just need to determine where you want to go, and book as soon as you can.”

Celebrations Big and Small Are Getting Longer and More Extravagant for the Rich

Milestone birthdays and anniversaries, weddings, and graduations are momentous life occasions that some like to mark with large and elaborate celebrations.

And the deep-pocketed set are still in catch-up mode after a party-throwing standstill during the pandemic that went on for many months during the height of the lockdowns and social distancing. Bashes since then have become ever more extravagant and experiential—mere get-togethers, they’re not.

Hosts are also seeking any excuse to throw an event and having parties with the same “wow” factor for far less significant reasons, or for micro-occasions as they’re called, and even “just because,” according to luxury event planners who work with this elite set.

Colin Cowie, a planner based in New York and Miami who regularly orchestrates multimillion-dollar gatherings and was behind Jennifer Lopez’s and Ben Affleck’s wedding, calls it the “event revolution.”

“Large-scale events have become the norm,” Cowie says. “The wealthy, who are used to celebrating their life moments in a big way couldn’t do anything during the pandemic and are now going all out for anything they host.”

His company, Colin Cowie Lifestyle, plans 30% more events today than pre-Covid and has a lineup booked for the next two years. An example includes an upcoming million-dollar dinner party in the Hamptons simply to socialise with friends. It’s an affair with free-flowing Dom Perignon, centre-cut filet mignons, and unlimited caviar.

Colin Cowie Lifestyle plans 30% more events today than pre-Covid
Calen Rose

Other high-end planners also attribute the rise of over-the-top celebrations to a “live life to the fullest” attitude that’s become prevalent in the last few years. But they say that these parties aren’t necessarily about spending more than before—rather, they’re increasingly creative, thoughtful, and, with respect to weddings, longer.

Lynn Easton, a Charleston-based planner, says that her typical wedding used to span two days and entailed a rehearsal dinner plus the wedding itself. “Now, it’s a five-day bonanza with events like a groomsman lunch,” Easton says.

Easton also plans glitzy milestone birthdays such as one for a 60th where the host flew 60 friends and family to a private island. Dinners were multi-hour affairs in various locations around the isle with the showpiece being a five-course meal where the food was presented on dishes that were hand-carved in ice.

Another planner, Victoria Dubin, based in New York and Miami, says that, in a new precedent, the weddings she’s tapped to design kick off with striking welcome meals. She recently planned an al fresco rehearsal dinner at the Brooklyn pizzeria Roberta’s that recreated a Tuscan garden. Elements included potted herbs, lemon trees, vintage olive oil cans, ceramic plates, and table cards presented with palm leaves in limoncello cans.

Another planner, Victoria Dubin, recently planned an al fresco rehearsal dinner at the Brooklyn pizzeria Roberta’s that recreated a Tuscan garden.
Aletiza Photo

Pashmina shawls hung from chairs to keep guests warm, and freshly baked pizzas and Aperol spritzes were in ready supply throughout the evening.

Stacy Teckin, the groom’s mother, hosted the party with her husband, Ian, and says she sought to pull off a dinner that made an impression on their guests. “The wedding was delayed because of Covid, and now that we had the chance to celebrate, we wanted to go all out,” Teckin says. “I’m not sure we would have done that before.”

In another example, acclaimed planner Norma Cohen threw a wild safari-themed bar mitzvah for a client.

A four-day wedding in Paris where the ceremony was in a historic chateau and the host paid for guests to stay at Hotel Crillon
Norma Cohen Productions

The memorable occasion transpired at Spring Studios in downtown Manhattan and saw 400 guests be transported to the African plains: Details included mammoth replicas of wildlife such as giraffes and elephants, servers in safari themed attire, and entertainment dressed like giraffes. The event was one of several over-the-top parties Cohen’s arranged recently.

A four-day wedding in Paris where the ceremony was in a historic chateau and the host paid for guests to stay at Hotel Crillon, one of the city’s most luxurious properties, also ranks high in Cohen’s memory.

Then there’s a destination party in London that Cohen planned for a client who was turning 40. It as a six-day affair with dinners at swanky spots such as Cipriani, the Arts Club, and Cecconi’s at Soho House. The finale was Lancaster House, a mansion in St. James, where guests were entertained by cabaret dancers from the famed Ibiza club Lio Ibiza and feasted on prime rib and lamb chops and imbibed on Krug champagne.

“People today don’t want to host events,” Cohen says. “They want experiences that take you away to a different place and make you forget that the real world exists.”

Do You Have What It Takes to Be a ‘Personality Hire’?

If you get further on charm than skill and carry a workload light enough to float atop your bubbly demeanor, then you might be a “personality hire.”

Charismatic employees lay the foundations of positive corporate cultures—or leave teammates to pick up the slack. While some people proudly advertise themselves as personality hires on LinkedIn, others roll their eyes.

“It’s annoying,” says Lauren Gomes Atwood , a project manager in upstate New York. “They always have time to hang out in the hallway, but when do they sit down and work?”

Atwood, 39 years old, says she worked with a personality hire in a previous job. Though fun to be around, the person eventually generated resentment and, after winning a promotion , prompted several co-workers to quit, she says.

Atwood started a remote job last month and says her search took longer than expected, partly because interviewers seemed as interested in her vibe as they were in her experience. She describes herself as matter-of-fact and says she doesn’t give off the effervescence some employers appeared to be looking for.

Bosses want the warm-and-fuzzies as the mood at work is generally sour . One-third of U.S. employees say they’re engaged in their jobs—near an all-time low, according to Gallup’s annual report on the state of the workforce, released this month. Half of workers say they feel a lot of stress, and 49% are interested in new job opportunities or actively applying.

With so many lonely, unhappy charges, bosses are desperate for good workplace energy. They say camaraderie is hard to build on hybrid schedules, so they prize upbeat employees whose energy is (hopefully) infectious.

Michael Zachary , a security manager at Pratt & Whitney, says he learned the value of a winning disposition in the Navy. He noticed qualities like collegiality and willingness to learn often proved more critical to new recruits’ success than natural talent.

Certain roles at the defence contractor where he works now are highly specialized and must be filled by the most technically qualified candidates, he says. But others, like data-entry clerks, could be performed adequately by dozens of applicants.

“In that case, I’m going to hire the nicest person to be part of the group,” says Zachary, 38.

Meme to management strategy

The concept of a personality hire—like quiet quitting and lazy-girl jobs before—crystallised on social media. Few have captured the essence better than comedian Vienna Ayla , who plays a Miss Congeniality type in skits that have been viewed tens of millions of times on TikTok and Instagram.

The running joke is that her all-style-no-substance character contributes nothing, until she becomes a hero through schmoozing. In one bit, she gets her team a deadline extension by buttering up the chief executive . In another, she calls in a favour from the mayor , who happens to be her workout partner in an “ass and abs” exercise class.

Ayla, 27, tells me she hears from viewers who work with people like her character. Many feel frustrated, while others concede that personality hires can prove their worth in key moments, despite their lack of hustle.

“I kind of admire that type of person who doesn’t get so worked up but still manages to save the day,” says Ayla, who describes her real-life persona as type A.

Businesses don’t want caricatures, but many judge applicants differently than they did during hiring sprees a couple of years ago, says Brian Vesce , co-founder and CEO of RefAssured, a candidate-reference startup.

Skill was king during the talent war of 2021 and 2022, but recent layoffs suggest a lot of companies believe they have enough, or even too many, capable employees.

“We are seeing more employers looking for the right personality when a role opens up,” Vesce says.

Sensing the shift, he launched RefAssured last year in an attempt to measure characteristics in job candidates that are often called “intangibles.” Using the company’s software, references answer a series of questions about how an applicant communicates, handles stress, takes feedback and manages conflict. The responses yield a candidate’s soft-skill rating on a five-point scale.

Customers include 10 of the country’s 100 largest staffing agencies, Vesce says, and he expects to triple that total by year-end.

Red flag or badge of honour

Personality hires are a growing presence in tech, as efficiency-minded companies seek engineers who can also make time with customers, says Lorde Astor West , founder of RadHash, which makes back-end software for startups. But people who excel at gabbing about technology products usually aren’t the best coders, in her experience.

“The life of the party might be an individual who isn’t as capable, and now you have other team members who are having to make up the difference and fix mistakes,” she says.

Astor, 49, leads a team of about 100 employees and contractors and says she’s developed an appreciation for the snippy or introverted people who get things done. Give her a pricklebush over a personality hire any day.

Others wear the personality-hire label proudly. They say keeping their energy up takes effort and makes people around them better.

Danielle Norris calls herself a “personality hire meets hard work” on LinkedIn. She tells me emotional intelligence is among the top qualities she brings to her role as a marketing manager at the Jonus Group, a recruiting firm for insurance and finance companies. In meetings, she says she’s able to sense when a colleague is hesitant to share an idea and can help put that person at ease with a smile or encouraging word.

That leads to greater collaboration and results, according to Norris, 32.

“I bring the vibes,” she says. “I’m always looking to have a good time, but I’m still able to drive my team to success.”