What Readers Want to See in the Workplaces of the Future

From mazes of cubicles to plentiful lush balconies , office designers keep re-envisioning spaces to support our professional lives. Not all of their ideas have been…work-friendly, shall we say.

We thought it would be productive to ask the workers themselves—in this case Wall Street Journal readers—for a little brainstorming to see what their employers could be doing better.

We asked, What office-design change would you most like to see?

Their responses covered a lot of ground, from workplace conventions to technology to the environment itself.

Put your phones away

Similar to a lunch break, I wish we could have a phone break each day. Staff members would place their phones in a box that would then be removed and face-to-face conversation would be encouraged instead.

This is an important cognitive disconnect. People are responding more slowly to face-to-face conversations as their minds alternate between concentrating on their device and in-real-life interactions.

This no-device speakeasy would be less structured around work and more like a hangout: Someone just kicks off a conversation and folks follow on.

• Desmond Latham, Pearly Beach, Western Cape, South Africa

No hoteling

One way companies could make the return to office smoother would be to have assigned offices and desks.

Having a consistent space provides employees with stability and a sense of belonging, rather than navigating the uncertainty of finding a spot each day.

• Gabriela Valdez, Prosper, Texas

Some place like home

I would like to see office buildings that blend seamlessly into residential neighbourhoods. I

nstead of towering corporate headquarters in city centers, companies would operate from house-like suites scattered across communities.

Employees could walk to work, bring their children or pets along, and enjoy flexible hours without the grind of daily commuting.

Walls would be lined with immersive video screens, allowing teams across the country to collaborate as if they were in the same room.

This model could save trillions in transportation costs, road construction and pollution while offering workers a healthier and more affordable lifestyle.

By eliminating the need for massive skyscrapers, corporations would redirect capital into smaller, interconnected hubs that foster community integration.

The environmental benefits are equally striking: fewer cars on the road, reduced emissions, and less strain on public infrastructure.

• Michael Lowery, Colorado Springs, Colo.

One size doesn’t fit all

I’d like to see a focus on the actual employees.

Why aren’t employers asking them what spaces they need to do the most productive work?

What environments are most conducive to enjoying the work they do? Private offices aren’t the answer for everyone but most workers need more than a traditional cubicle.

Same with artwork and furnishings. One size or style isn’t appealing to everyone.

• Nancy Sanders, Phoenix

Quiet, please

I want an actual functioning cone of silence at work. This would be used so workers that are on conference calls for many hours every day don’t disturb their co-workers with all of their talking.

At many firms, offices with hard walls and doors are only assigned to managers with a minimum number of direct reports.

I think they should be assigned instead based on how many hours a day the person is on conference calls.

And that’s not for the benefit of the projects they manage but for everyone else who otherwise has to listen to one side of a conversation for four to six hours a day.

I know many companies are enthusiastic about open-office plans, but I don’t know any engineers who like them, so many have no choice but to wear headphones and play music to drown out the distractions, which leads to isolation even in a well-populated office.

• Paul Egan, Milwaukee

Private time

I’m gobsmacked that there is no mention of bathrooms in these stories about future office design. If you want to get employees back to an office, offer more privacy there.

• Lisa Hale, Los Angeles

Double down on fitness

Standing desks are passé if not accompanied by an under desk treadmill.

• Taylor Archibald, Provo, Utah

Bring back the cubicle

I’d like to see a return to cubicles or small alcove-style workspaces and a step away from the fully open-office concept.

Open layouts were meant to spark collaboration, but in practice they often create constant noise, distractions and a sense of being “on display.”

Most knowledge work requires periods of sustained focus, and people do their best thinking when they have a bit of privacy and control over their environment.

Cubicles and alcoves don’t eliminate teamwork, but simply give employees a dedicated space to concentrate, recharge and hold quiet conversations without disrupting others.

When combined with designated collaboration zones, these semiprivate spaces create a healthy balance between focus and teamwork.

In a hybrid-work world, the office should be a place that enhances productivity and restoring a sense of personal space would help achieve that.

• James Wright, Grand Rapids, Mich.

A little colour

I’d love to see the addition of some colour. Any colour at all besides gray and beige. I’ve worked in offices for most of my life, and the “grayge” neutrals are suffocating.

I would also like to have more powered standing desks in the office. The hand-operated ones are too complicated or too fragile to allow for regular lifting and lowering. Every one I’ve had has broken.

• Tony Holmes, Prince William County, Va.

Keep us moving

I wish we had more flex space.

That would be where office designers create a variety of workspaces: standing desks, treadmill desks, quiet rooms, lounge areas, etc., so the team can move through different ergonomic worksites throughout the day and keep their bodies and minds flexible and active.

• Sam McNulty, Cleveland

Help us want to be there

I believe that companies should focus on how to make the workplace more comfortable, even homey.

We spend more of our time at the office than we do awake at home. The office therefore should be a place that one looks forward to going to.

This could be achieved with upholstery that shows the company cares that you’re there.

Comfortable chairs and desks, up-to-date technology, a subsidized kitchen and a dining room that invites collaboration and connection between co-workers.

• Andre Mora, Miami

Restorative options

We need nap areas, like pods or mini-bedrooms as well as gym and shower areas.

• Sara Jones, Hillsborough, N.C.

Let it shine

Get the private offices with doors away from the perimeter windows! Move those offices to the interior of the floor plates so more light can flood the workspace and everyone can look out the windows!

Our office was reworked this way and our copy/print/supply area ended up along a perimeter window.

Everyone looks outside while they wait for the print jobs to finish.

We also used low-rise desks so it’s possible to look out the perimeter windows from the private offices.

Our private offices are glass-doored and glass-walled, so there’s a lot of visibility throughout our offices.

• Andrew Skotdal, Everett, Wash.

The ultimate perk

I’m hoping for a coffee-delivery drone robot that lets me stay on a two-hour call without a BRB (Be Right Back) coffee break.

• John Dabbar, Oyster Bay, N.Y.

Luke Michel has already lived through two technology overhauls in his career, first desktop publishing in the 1980s and online publishing later on. But AI? He’s had enough.

So when his employer, the Dana-Farber Cancer Institute, made an early-retirement offer to some staff last year, the 68-year-old content strategist decided to speed up his exit. Before, he had expected to work a couple more years.

“The time and energy you have to devote to learning a whole new vocabulary and a whole new skill set, it wasn’t worth it,” he said.

It isn’t that he’s shunning artificial intelligence—he is learning Spanish with the help of Anthropic’s Claude. But, at this point, he’s less than eager to endure all the ways the technology promises to upend work.

“I just want to use it for my own purposes and not someone else’s,” he said.

After rising for decades and then hovering around 40% in the 2010s, the share of Americans over 55 years old in the workforce has slipped to 37.2%, the lowest level in more than 20 years.

The financial cushion of rising home equity and stock-market returns is driving some of the decline, economists and retirement advisers say.

But for some older professionals, money is only part of the equation.

They say they don’t want to spend the last years of their career going through the tumult of AI adoption, which has brought new tools, new expectations and a lot of uncertainty.

Many people retire when key elements of their work lives are disrupted at once, said Robert Laura , co-founder of the Retirement Coaches Association and an expert on the psychology of retirement.

“Maybe their autonomy is being challenged or changed, their friends are leaving the workplace, or they disagree with the company’s direction,” he said.

“When two or three of these things show up, that’s when people start to opt out.”

“AI is a big one,” he adds. “It disrupts their autonomy, their professionalism.”

Michel, whose work required overseeing and strategizing on website content, has been here before.

When desktop publishing arrived in the 1980s, he was a graphic designer using triangles and rubber cement.

The internet’s arrival changed everything again. Both developments required new skills, and he was energized by the challenge of learning alongside colleagues and peers.

It felt different this time around. “Your battery doesn’t hold a charge as long as it used to,” he said.

He would rather spend his energy volunteering, making art, going to operas and chairing the Council on Aging in North Andover, Mass., where he lives.

In an AARP survey last summer of 5,000 people 50 and over, 25% of those who planned to retire sooner than expected counted work stress and burnout as factors.

About half of those retired said they had left work at least partly because they had the financial security to do so.

In general, older Americans are less likely than younger counterparts to use AI, research shows.

About 30% of people from ages 30 to 49 said they used ChatGPT on the job, nearly double the share of those 50 and older, according to a 2025 Pew Research Center survey of more than 5,000 adults.

Baby boomers and members of Generation X also experienced the sharpest declines in confidence using AI technology, according to a ManpowerGroup survey of more than 13,900 workers in 19 countries.

“We as employers aren’t doing a good enough job saying (to older workers), we value the skills that you already have, so much so that we want to invest in you to help you do your job better,” says Becky Frankiewicz , ManpowerGroup’s chief strategy officer.

Jennifer Kerns’s misgivings about AI contributed to her departure last month from GitHub, where the 60-year-old worked as a program manager.

Coming from a family of artists, she said, it offends her that AI models train on the creative work of people who aren’t compensated for their intellectual property. And she worries about AI’s effect on people’s critical-thinking skills.

So she was dismayed when GitHub, a Microsoft-owned hosting service for software projects, began investing heavily in AI products and expecting employees to incorporate AI into much of their work. In employee-engagement surveys, the company had begun asking them to rate their AI usage on a scale of 1 to 5.

When it came time to write reports and reviews, colleagues would suggest that she use ChatGPT.

“I’d be like, ‘I have no idea how to use that and I have no interest in using AI to write anything for me,’” she said.

It would have been more prudent to work until she was closer to Medicare eligibility, she said. But by waiting until her children were out of college and some of her stock grants had vested, the math worked.

Her first act as a nonworking person: a solo trip to Scotland, where she took a darning workshop and learned how to repair sweaters.

“The opposite of AI,” she said.

Employers already under pressure to cut workers—such as in the tech industry—may welcome some of these retirements, said Gad Levanon , chief economist at Burning Glass Institute, which studies labor-market data.

“The more people retire, the fewer they have to let go,” he said.

Some of the savviest tech users are also balking at sticking around for the AI upheaval. Terry Grimm, who worked in IT for 40 years, retired from his senior software consultant role at 65 last May.

His firm had just been acquired by a bigger firm, which meant learning and integrating the parent company’s AI and other tech tools into his work.

Until then, Grimm expected he might work a couple more years, though he felt that he probably had enough saved to retire.

“I just got to the point where I was spending 40 hours at work and then 20 hours training and studying,” said Grimm, who has since moved with his wife from the Dallas area to a housing development on a golf course in El Dorado, Ark.

“I’m like, ‘I’ll let the younger guys do this.’”