When It Comes to Private Jet Perks, the Sky’s the Limit

With competition among private aviation firms as fierce as ever, the perks available to new and existing customers keep getting bigger. Gone are the days when complimentary transfers and customized in-flight amenities moved the needle. The industry’s top providers have entered into a virtual arms race, trying to out-do one another with one splashy offering after the next.

“The partnerships with celebrity chefs, VIP access to famous vineyards and sporting events, being invited to play in golf pro-ams … these comped memberships and perks valued at tens of thousands of dollars are part of a tried and tested marketing strategy among private jet companies,” says Doug Gollan, president and editor of Private Jet Card Comparisons, a buyer’s guide that tracks pricing, rules, and policies for more than 80 jet card, membership, and fractional providers.

Jet cards are a way to charter a private flight by pre-paying into a company’s program; a membership requires customers to pay an annual fee to unlock private aviation services; and fractional ownership allows individuals or businesses to share the cost and use of a private jet.

Key players such as NetJets, Flexjet, VistaJet, Wheels Up, and OneFlight have hospitality areas at in-demand events such as Formula 1, the Masters, and the Super Bowl, “places customers want to go, and where you want to make sure you are getting the VIP treatment because the crowds are overwhelming,” Gollan says.

Among the newest curated experiences and events for VistaJet members include a luxury cacao travel experience in Ecuador.
Courtesy of VistaJet

Though the perks don’t motivate users to pick a company, they play an important role for the jet companies, Gollan says.

“The perks don’t drive savvy [ultra-high-net-worth] consumers to choose one company over the other. However, they generate awareness of the companies via media coverage; they spark interest via partnering with luxury partner companies—fashion houses, private vacation clubs, luxury hotels, and automakers—and they allow the partners to market to each other’s clients,” he says. “They also allow executives to mix with their customers.”

This is important because there is a high cost of acquisition when it comes to finding potential clients who can afford private aviation. According to Gollum’s latest subscriber survey, around 40% said they were considering switching providers.

“That’s in line with previous years,” he says. “The perks and the personal interaction can be important in getting renewals.”

Earlier this year, flyExclusive announced that eligible customers will be granted one 12-month complimentary membership to Inspirato, which allows participants to book luxury travel experiences—including five-star vacation homes from Breckenridge, Colo., to Bordeaux, France—without paying a membership fee.

“We do see a wide variety of short-term perks offered in today’s market to win business,” says Brad Blettner, flyExclusive’s chief revenue officer. “We work to build relationships and lean into what our customers value—time, choice, and control—because every minute matters.”

Since becoming a flyExclusive client in 2020, a Delray Beach, Florida-based CEO of a software company who declined to be identified, has attended a number of private member events, from fishing trips and the 2024 U.S. Open at Pinehurst—where flyExclusive hosted around 100 guests in a luxury suite—to the Firestone Grand Prix of St. Petersburg, Fla..

“In terms of the additional stuff, it’s icing on the cake. We’ve had amazing experiences,” he says. “It’s more than just a jet card. It’s like joining a real club with events you can look forward to. The perks definitely enhance customer loyalty.”

Another provider famous for its events is Wheels Up, whose members receive an invitation to join the brand every year for the Masters. During the golf tournament, the “Wheels Up Clubhouse” offers an array of luxury hospitality, including food, beverages, and entertainment.

Sentient Jet, which is celebrating its 25th anniversary, has added 12 partners—ranging from high-end hotels to luxury leather goods brands—to its latest “Exclusive Benefits Guide,” an annual premium perk available exclusively to its jet card owners.

Now in its 11th edition, the guide includes benefits across the worlds of travel, food and beverage, wellness, sporting events, and beyond. The estimated total value exceeds US$225,000, including exclusive discounts and partnerships with brands such as Auberge Resorts, Human Longevity Wellness & Medical Testing, and the Little Nell in Aspen.

“Sentient’s Exclusive Benefits Guide is like the Neiman Marcus holiday catalog, except everything is free or discounted. It’s impressive,” says Gollan of Private Jet Card Comparisons.

The provider’s best-known perk can be enjoyed every May through its partnership with the Kentucky Derby. (Sentient was the first private aviation partner of Churchill Downs beginning in 2016.) Card owners enjoy a “behind the gates” experience including access to Sentient’s private suite, where they can mingle with celebrity guests. A highlight is the annual Derby Day breakfast, a French-inspired bash in the Hotel Distil hosted by celebrity chef and Sentient Jet brand ambassador Bobby Flay. (As an extra perk for new card owners, Sentient offers a complimentary hour of flight time and a US$2,500 betting voucher.)

“Our longstanding partnership with the Kentucky Derby and Bobby Flay goes beyond a hosted breakfast—it’s a reflection of how we like to curate experiences for our card owners,” says Kirsten LaMotte, senior vice president, business development, partnerships and events at Sentient Jet. “We are proud to help our card owners focus less on the stress of getting to their events, and more on helping create unique travel memories.”

Card owners enjoy a “behind the gates” experience at the Kentucky Derby including access to Sentient’s private suite, where they can mingle with celebrity guests.
Meagan Jordan

VistaJet offers its biggest perks through its “Private World” portfolio of bespoke adventures crafted by the provider and its network of hundreds of trusted partners. In 2023, member requests more than doubled from the previous year, and 2024 is on track to surpass this, according to the company.

“We view Private World as a valuable enhancement to our members’ lives that extends beyond their time spent in the air,” says Matteo Atti, VistaJet’s chief marketing officer. “Private World is more than hedonistic; it’s a testament to our dedication to our members’ lives, in the air and on the ground.”

Notable examples include personalised wine tours, rejuvenating wellness retreats, and ultimate Formula 1 packages—a benefit of VistaJet’s partnership with Ferrari—featuring private dinners with drivers Charles Leclerc and Carlos Sainz.

The newest curated experiences and events for VistaJet members include a luxury cacao travel experience in Ecuador, and a humpback whale helicopter safari in Mozambique.

Like most providers, VistaJet refrains from commenting on specific customers.

Nearing 25 years in business, Flexjet has introduced its “Red Label” program. Offered to super-midsize aircraft fractional owners and above, key features include flight crews assigned to a single, specific aircraft, custom cabin interiors, and exclusive experiences such as the inaugural “Chairman’s Club” event. Clients have jetted to the likes of Anguilla and Lake Como, where they’ve been hosted by Flexjet’s chairman Kenn Ricci and CEO Mike Silvestro. (The only caveat was that the owners were required to use their fractional share to travel to the destination—the rest of the trip was complimentary.)

At the Anguilla event, 12 couples enjoyed accommodations at Cap Juluca, a Belmond Hotel, along with golfing and spa experiences, an exclusive luncheon on a private island, and a fireworks display that concluded the extended weekend. Earlier this year, 15 couples were hosted at Lake Como’s Villa d’Este while enjoying one-of-a-kind experiences including shopping with a Vogue fashion editor and a helicopter excursion to Lake Iseo where they enjoyed a private tour of Ferretti Group’s Riva shipyard (a tour not available to the public).

Next year, Ricci and Silvestro will be hosting the next Chairman’s Club event in San Miguel, Mexico.

According to David Gitman, CEO of Monarch Air Group, a Fort Lauderdale-based private jet charter provider, the private aviation industry has been experiencing a correction following a surge of interest during the pandemic.

“As the market cools off, the consumer has many more choices now as there are more available aircraft, compared to the shortage we experienced a few years earlier. This causes charter companies to provide more perks to the consumer,” he says. “In my opinion, the main perk that is happening right now is the competition between the various private jet providers. Clients that are not locked in to an agreement are benefiting from this market correction.”

Even in Hollywood, pre-eminent in the field of chutzpah, greatness can be intimidating. Rarely does one hear producers discuss their plans to remake “Casablanca” or “Lawrence of Arabia.” It took Disney many years of creating live-action remakes of its classic animated features before it worked up the nerve to take another whack at its first, and perhaps most venerated, work, “Snow White and the Seven Dwarfs,” which in 1937 set the template for richly evocative animation that could appeal to all ages. It is still, in inflation-adjusted dollars, the 10th-highest-grossing movie ever released in North America.

Disney’s first “Snow White” isn’t perfect—the prince is badly underwritten and doesn’t even get a name—but it is, by turns, enchanting, scary and moving. Version 2.0, starring Rachel Zegler in the title role and Gal Gadot as her nefarious stepmother, has been in the works since 2016 and already feels like it’s from a bygone era. After fans seemed grumpy about the rumored storyline and the casting of Ms. Zegler, Disney became bashful about releasing it last March and ordered reshoots to make everyone happy. Unfortunately, the story is so dopey it made me sleepy.

Directed by Marc Webb (“The Amazing Spider-Man” with Andrew Garfield ), the remake is neither a clever reimagining (like “The Jungle Book” and “Pete’s Dragon,” both from 2016) nor a faithful retelling (like 2017’s “Beauty and the Beast”), but rather an ungainly attempt at modernization. The songs “I’m Wishing” and “Someday My Prince Will Come” have been cut; the big what-she-wants number near the outset is called “Waiting on a Wish.” Instead of longing for true love (=fairy tale), Snow White hopes to sharpen her leadership skills (=M.B.A. program). And she keeps talking about a more equitable distribution of wealth in the kingdom she is destined to rule after her mother, the queen, dies and her father, having made a questionable choice for his second spouse, goes missing.

Ms. Gadot, giving it her all, is serviceable as the wicked stepmother. But she doesn’t bring a lot of wit to the role, and the script, by Erin Cressida Wilson , does very little to help. Her hello-I’m-evil number, “All Is Fair,” is meant to be the film’s comic showstopper but it’s barely a showslower, a wan imitation of “Gaston” from “Beauty and the Beast” or “Poor Unfortunate Souls” from “The Little Mermaid.” The original songs, from the songwriting team of Benj Pasek and Justin Paul (“La La Land”), also stack up poorly against the three tunes carried over from the original “Snow White,” each of which has been changed from a sweet bonbon into high-energy, low-impact cruise-ship entertainment. So unimaginative is the staging of the numbers that it suggests such straight-to-Disney+ features as 2019’s “Lady and the Tramp.”

After escaping a plot to kill her, Snow White becomes friends with a digital panoply of woodland animals and with the Seven Dwarfs, who instead of being played by actors are also digital creations. The warmth of the original animation is totally absent here; the tiny miners look like slightly creepy garden gnomes, except for Dopey, who looks like Alfred E. Neuman . As for the prince, there isn’t one; the love interest, Jonathan (a forgettable Andrew Burnap ), is a direct lift of the rogue-thief Flynn Rider , from 2010’s “Tangled,” plus some Robin Hood stylings. His sour, sarcastic tribute to the heroine, “Princess Problems,” is the worst Snow White number since the one with Rob Lowe at the 1989 Oscars.

Ms. Zegler isn’t the chief problem with the movie, but as in her debut role, Maria in Steven Spielberg’s remake of “West Side Story,” she has a tendency to seem bland and blank, leaving the emotional depths of her character unexplored even as she nearly dies twice. Gloss prevails over heart in nearly every scene, and plot beats feel contrived. She and Jonathan seem to have no interest in one another until, suddenly, they do; and when he and his band of thieves escape from a dungeon, they do so simply by yanking their iron chains out of the walls. Everything comes too easily and nothing generates much feeling. When interrogated by the evil queen, who wants to know what happened to her stepdaughter, Jonathan replies, “Snow who?” Which would be an understandable reaction to the movie. “Snow White” is the fairest of them all, in the sense that fair can mean mediocre.

When It Comes to Private Jet Perks, the Sky’s the Limit

Rachel Zegler and Gal Gadot star in an awkward live-action attempt to modernize the 1937 animated classic.