The Long Goodbye: Why Laid-Off Employees Are Still on the Job

Chris Pinner, a 42-year-old technical writer in Cleveland, knows his last day on the job is Dec. 29. The software company where he works told him so back in April.

At first, Pinner was puzzled by the supersize notice that his job would be eliminated. But the advance warning has given him more time to look for a new position, which Pinner said he appreciates. He is still in job-search mode as his end date draws closer.

Pinner and many other workers facing termination are experiencing a different kind of corporate cutting—layoffs with a long runway that can take weeks or months to finally come to pass. Wells Fargo and Disney are among large employers that have done some long goodbyes instead of more-traditional, abrupt ones, in which laid-off workers learn they are cut and leave on the same day, often escorted out by security.

The old way protected companies from security problems or lost clients as laid-off workers walked out the door, and workers had little recourse. Now employers are trying to appear transparent and compassionate when cutting, several executives and leadership consultants said.

“Companies can’t lay people off on the quiet anymore,” said Sarah Rodehorst, chief executive of Onwards HR, a software platform that helps companies with legal compliance during employee terminations. “Whatever they do is much more under a microscope. They have to hold themselves to a higher standard.”

Avoiding a backlash

Demand for white-collar workers has taken a big hit this year, as companies acknowledge they over hired during the pandemic and job openings dry up. The tightening job market means employers are piling on layers of new requirements and lengthy, additional rounds of interviews for a few coveted jobs, dragging out the hiring process as they grow more selective about whom they bring on.

Layoffs that are seen as insensitively done can spark backlash on social media, with laid-off employees venting online and circulating internal details, said George Penn, a managing vice president at Gartner who advises companies on staff restructuring.

“Layoffs became not only a legal but a reputational nightmare for some organisations,” he said.

Federal law requires employers of a certain size to give 60 days’ notice to workers when conducting big layoffs. Some companies have gotten around advance warning by paying terminated workers a lump sum to cover that period.

Some affected employees said they would still receive severance pay after their long layoff notice periods, though it would be reduced if they left before their designated end dates.

In the Houston area, James Ridgway Jr., 40, is working at Huntsman, a chemical company, after learning in August that he would lose his job at the end of the year. The father of two children with another on the way said the news was initially an “existential gut punch.” He said the long lead time has given him more time to network and tighten family finances.

“It’s not a great place to be in, but I appreciate that I do have that runway,” said Ridgway, adding that the notice is helping him as he hands off responsibilities to co-workers.

Ridgway, a communications manager, is still looking for another full-time job. Because his colleagues know he is job-hunting, ducking out for interviews is less awkward than feigning doctors’ appointments, he said.

Wade Rogers, Huntsman’s senior vice president of global human resources, said giving laid-off employees months of notice shows remaining and prospective workers that the company treats its people well. That approach, he said, could help the company recruit and retain good hires in the future.

“How we handle ourselves and how we handle our relationships with our associates matters,” he said.

‘Take every advantage’

Not all workers want to stick around after a layoff. A Wells Fargo employee said staying motivated after being terminated was tough. She was told months ago that her job would be eliminated. No precise date was given, making it hard to plan her job search.

“Every day, you go in, and you’re like, is it going to be today?” she said.

Wells Fargo said it periodically needs to adjust its staffing levels according to business needs. During layoffs, “We always treat our employees respectfully, including giving them reasonable time to prepare,” the bank said.

At Disney, a former corporate employee who was given several months’ notice this past spring said she was annoyed that she was expected to keep doing her job even though it was ending, until her manager said she could stay home and stop working. Two other Disney employees said they weren’t asked to work during their advance-notice period; they used the time to consider next career steps.

Earlier this year, a laid-off Disney marketing executive was given two months’ notice of his layoff. While he collected paychecks, he used the time to job-hunt and made use of his employee benefits. He took his children to Disneyland free several times.

“I am going to take every advantage of this as possible,” the former executive recalled thinking.

Disney declined to comment.

Some companies simply can’t give employees much warning, but some of those are trying to soften the blow.

“If you’re dealing in an environment where you have confidential patents or access to business plans, you just want to protect your company assets,” said Tashia Mallette, a longtime human-resources executive who conducted layoffs last year at Therabody, a wellness-technology company.

Mallette said that workers were notified on the day they had to leave but that Therabody encouraged managers to check on them and created an alumni Slack channel so people didn’t feel abruptly cut off. Mallette herself has left the company.

Companies don’t want workers to feel burned during a layoff. If anything, they want workers to feel that they would rejoin the company if given the chance.

Jennifer Bender managed layoffs of hundreds of people during her years at Change Healthcare, where until this past spring she was a senior vice president of human resources. The company had to trim staff during acquisitions and project and client fluctuations, and it also had to fill hundreds of openings a month, she said.

The company decided to tell people two to four weeks ahead of their layoff dates, she said. It felt more compassionate to workers, and it also made it easier to redeploy some people into other roles the company needed to fill, which was a benefit to the company and employees who were interested in staying on.

While longer notice periods involve risks, including security issues or unmotivated people who don’t want to work during that time, Bender said the company let employees know that performance issues could still result in corrective action, including termination for cause. That meant, she added, that it wasn’t much of an issue.

“It’s really a best practice at this point,” Bender said.

—Ben Eisen contributed to this article.

How Is China’s Economy Doing? Not Nearly as Well as China Says It Is

Chris Pinner, a 42-year-old technical writer in Cleveland, knows his last day on the job is Dec. 29. The software company where he works told him so back in April.

At first, Pinner was puzzled by the supersize notice that his job would be eliminated. But the advance warning has given him more time to look for a new position, which Pinner said he appreciates. He is still in job-search mode as his end date draws closer.

Pinner and many other workers facing termination are experiencing a different kind of corporate cutting—layoffs with a long runway that can take weeks or months to finally come to pass. Wells Fargo and Disney are among large employers that have done some long goodbyes instead of more-traditional, abrupt ones, in which laid-off workers learn they are cut and leave on the same day, often escorted out by security.

The old way protected companies from security problems or lost clients as laid-off workers walked out the door, and workers had little recourse. Now employers are trying to appear transparent and compassionate when cutting, several executives and leadership consultants said.

“Companies can’t lay people off on the quiet anymore,” said Sarah Rodehorst, chief executive of Onwards HR, a software platform that helps companies with legal compliance during employee terminations. “Whatever they do is much more under a microscope. They have to hold themselves to a higher standard.”

Avoiding a backlash

Demand for white-collar workers has taken a big hit this year, as companies acknowledge they over hired during the pandemic and job openings dry up. The tightening job market means employers are piling on layers of new requirements and lengthy, additional rounds of interviews for a few coveted jobs, dragging out the hiring process as they grow more selective about whom they bring on.

Layoffs that are seen as insensitively done can spark backlash on social media, with laid-off employees venting online and circulating internal details, said George Penn, a managing vice president at Gartner who advises companies on staff restructuring.

“Layoffs became not only a legal but a reputational nightmare for some organisations,” he said.

Federal law requires employers of a certain size to give 60 days’ notice to workers when conducting big layoffs. Some companies have gotten around advance warning by paying terminated workers a lump sum to cover that period.

Some affected employees said they would still receive severance pay after their long layoff notice periods, though it would be reduced if they left before their designated end dates.

In the Houston area, James Ridgway Jr., 40, is working at Huntsman, a chemical company, after learning in August that he would lose his job at the end of the year. The father of two children with another on the way said the news was initially an “existential gut punch.” He said the long lead time has given him more time to network and tighten family finances.

“It’s not a great place to be in, but I appreciate that I do have that runway,” said Ridgway, adding that the notice is helping him as he hands off responsibilities to co-workers.

Ridgway, a communications manager, is still looking for another full-time job. Because his colleagues know he is job-hunting, ducking out for interviews is less awkward than feigning doctors’ appointments, he said.

Wade Rogers, Huntsman’s senior vice president of global human resources, said giving laid-off employees months of notice shows remaining and prospective workers that the company treats its people well. That approach, he said, could help the company recruit and retain good hires in the future.

“How we handle ourselves and how we handle our relationships with our associates matters,” he said.

‘Take every advantage’

Not all workers want to stick around after a layoff. A Wells Fargo employee said staying motivated after being terminated was tough. She was told months ago that her job would be eliminated. No precise date was given, making it hard to plan her job search.

“Every day, you go in, and you’re like, is it going to be today?” she said.

Wells Fargo said it periodically needs to adjust its staffing levels according to business needs. During layoffs, “We always treat our employees respectfully, including giving them reasonable time to prepare,” the bank said.

At Disney, a former corporate employee who was given several months’ notice this past spring said she was annoyed that she was expected to keep doing her job even though it was ending, until her manager said she could stay home and stop working. Two other Disney employees said they weren’t asked to work during their advance-notice period; they used the time to consider next career steps.

Earlier this year, a laid-off Disney marketing executive was given two months’ notice of his layoff. While he collected paychecks, he used the time to job-hunt and made use of his employee benefits. He took his children to Disneyland free several times.

“I am going to take every advantage of this as possible,” the former executive recalled thinking.

Disney declined to comment.

Some companies simply can’t give employees much warning, but some of those are trying to soften the blow.

“If you’re dealing in an environment where you have confidential patents or access to business plans, you just want to protect your company assets,” said Tashia Mallette, a longtime human-resources executive who conducted layoffs last year at Therabody, a wellness-technology company.

Mallette said that workers were notified on the day they had to leave but that Therabody encouraged managers to check on them and created an alumni Slack channel so people didn’t feel abruptly cut off. Mallette herself has left the company.

Companies don’t want workers to feel burned during a layoff. If anything, they want workers to feel that they would rejoin the company if given the chance.

Jennifer Bender managed layoffs of hundreds of people during her years at Change Healthcare, where until this past spring she was a senior vice president of human resources. The company had to trim staff during acquisitions and project and client fluctuations, and it also had to fill hundreds of openings a month, she said.

The company decided to tell people two to four weeks ahead of their layoff dates, she said. It felt more compassionate to workers, and it also made it easier to redeploy some people into other roles the company needed to fill, which was a benefit to the company and employees who were interested in staying on.

While longer notice periods involve risks, including security issues or unmotivated people who don’t want to work during that time, Bender said the company let employees know that performance issues could still result in corrective action, including termination for cause. That meant, she added, that it wasn’t much of an issue.

“It’s really a best practice at this point,” Bender said.

—Ben Eisen contributed to this article.

Car Dealers on Why Some Customers Hesitate With EVs

Auto dealers across many parts of the country say electric vehicles are becoming too hard a sell for buyers worried about the range, reliability and price of these models.

When Paul LaRochelle heard Ford Motor was coming out with an electric pickup truck, the dealer was excited about the prospects for his business.

“We thought we could build a million of them and sell them,” said LaRochelle, a vice president at Sheehy Auto Stores, which sells vehicles from a dozen brands in Virginia, Maryland and Washington, D.C.

The reality has been less positive. On Sheehy’s car lots, LaRochelle says there is a six- to 12-month supply of EVs, compared with a month of gasoline-powered vehicles.

With automakers set to release a barrage of new electric models in the coming years, concerns are mounting among auto retailers about whether the technology will have broader appeal given that many customers are still reluctant to make the switch.

Battery-powered models have been piling up on car lotsdealers say, as EV sales growth has slowed in the U.S. this year. Car companies have been offering a combination of discounts and lower interest-rate deals in an effort to juice demand. But it hasn’t been enough, because buyer reticence extends beyond the price tag, dealers say.

“I’m not hearing the consumer confidence in the technology,” said Mary Rice, dealer principal at Toyota of Greensboro in North Carolina. “People aren’t beating down the door to buy these things, and they all have a different excuse why they aren’t buying one.”

Customers cite concerns about vehicles burning through a battery charge faster in cold weather or not being able to travel as far as they expected on a single charge, dealers say. Potential buyers also worry that chargers aren’t as readily accessible as gas stations or might be broken.

Franchise dealerships fear that the push to roll out new models will inundate them with hard-to-sell vehicles. Research firm S&P Global Mobility said there are 56 EV models for sale in the U.S. this year, and the number is expected to nearly double to 100 next year.

“I start to think, you know maybe we should just all pump the brakes a little bit,” Rice said.

A group of dealers expressed their concerns about the government’s role in pushing electric vehicles in a letter last month to President Biden.

A Toyota Motor spokesman said the majority of dealers have become “increasingly more confident in their ability to sell Toyota EV products.”

At Ford, the company’s electric-vehicle sales are rising, including for its F-150 Lightning pickup, but demand isn’t evenly spread across the country, according to a spokesman.

Dealers say that after selling an EV, they sometimes hear complaints about charging and the vehicles not always meeting their advertised range. In some cases, customers seek to return them to the dealer shortly after buying them.

“We have a steady number of clients that have attempted to or flat out returned their car,” said Sheehy’s LaRochelle.

While EVs remain a small but rapidly expanding part of the new-car market, the pace of growth has slowed this year. Electric-vehicle sales increased 48% in the first 11 months, compared with a 69% jump during the same period in 2022, according to Motor Intelligence. Sales remain concentrated in a few states, with California accounting for the largest chunk, S&P Global Mobility data found.

The cooling growth has raised broader questions in the industry about whether car companies face a temporary hurdle or a longer-term demand challenge. Automakers have invested billions of dollars to bring more EV models to the market, and many analysts and car executives say they remain optimistic that sales will continue to expand.

“Although the rate of growth has slowed recently, EV demand is clearly moving in the right direction,” said General Motors Chief Executive Mary Barra on a recent conference call with analysts. A combination of more affordable model options and better charging infrastructure would help encourage more people to buy electric vehicles, she said.

There are also varying views within the dealer community about how quickly buyers will adopt the technology.In hot spots for electric-vehicle demand, such as Los Angeles, dealers say their battery-powered models are some of their top sellers. Those popular EV markets also tend to have more mature public charging networks.

Selling an electric car or truck outside of those demand centres is proving more difficult.

Longtime EV owner Carmella Roehrig thought she was ready to go full-electric and sold her backup gasoline vehicle. But after the 62-year-old North Carolina resident found herself stranded last year in a rural area of South Carolina, she changed her mind. Roehrig’s Tesla Model S got a flat tire, but none of the stores in the area carried tires for a Tesla. She ended up paying a worker at a nearby shop to drive her home.

Roehrig still has her Tesla but bought a pickup truck for long road trips.

Tesla didn’t respond to a request for comment.

“I have these conversations with people who say we’ll all be in EVs in 15 years. I say: ‘I’m not so sure. I’ve tried to do it,’” Roehrig said. “I think you need a gas backup.”

Customers who want to ditch their gas vehicle for environmental reasons are sometimes hesitant, said Mickey Anderson, president of Baxter Auto Group, which owns dealerships in Kansas, Nebraska and Colorado.

“We’re in the Colorado Springs market. If this is your sole mode of transportation, and you’re in a market in extremes of elevation and temperature, the actual range is very limited,” Anderson said. “It makes it extremely impractical.”

Dealers representing around 4,000 stores across the U.S. signed the letter in November addressed to Biden, saying the administration’s proposed auto-emissions regulations designed to promote electric-vehicle sales are unrealistic. The signatories ranged from stores owned by family businesses to publicly held giants such as AutoNation and Lithia Motors.

“Some customers are in the market for electric vehicles, and we are thrilled to sell them. But the majority of customers are simply not ready to make the change,” the letter said.

Some carmakers are pushing back EV-rollout plans. GM said in mid-October that it would delay the opening of an electric pickup plant by a year to late 2025. In response to weaker-than-expected consumer demand, Ford said in late October that it would defer $12 billion of planned spending on electric-vehicle investment.

Since September, dealers on average took more than two months to sell an EV, compared with 40 days for all vehicles, according to car-shopping website Edmunds.

While discounts have helped boost sales of some electric vehicles, they also have led to repercussions for some current owners because it reduces the value of their vehicles, dealers say.

“Most people don’t have the confidence to buy an EV and know what it will be worth in 10-15 years,” said Rice from the Toyota dealership.

It may take some time for the industry to adjust because it is still in an early stage of switching to electric vehicles, Sheehy’s LaRochelle said.

“We’re asking for this market to grow organically,” he said.

The Embarrassment of Having to Explain Your ‘Monster’ Diamond Ring

Wedding planner Sterling Boulet has some advice for brides-to-be regarding lab-grown diamonds, which cost a fraction of the natural ones.

“If you’re trying to get your man to propose, they’ll propose faster if you offer this as an option,” says Boulet, of Raleigh, N.C. Recently, she adds, a friend’s fiancé “thanked me the next three times I saw him” for telling him about the cheaper lab-made option.

Man-made diamonds are catching on, despite some lingering stigma. This year was the first time that sales of lab-made and natural mined loose diamonds, primarily used as centre stones in engagement rings, were split evenly, according to data from Tenoris, a jewellery and diamond trend-analytics company.

The rise of lab-made stones, however, is bringing up quirks alongside the perks. Now that blingier engagement rings—above two or three carats—are more affordable, more people are dealing with the peculiarities of wearing rather large rocks.

An engagement ring made with a lab-grown diamond at Ada Diamonds in New York City. PHOTO: CAM POLLACK/THE WALL STREET JOURNAL

Esther Hare, a 5-foot-11-inch former triathlete, sought out a 4.5-carat lab-made oval-shaped diamond to fit her larger hands as a part of her vow renewal in Hawaii last year. It was a far cry from the half-carat ring her husband proposed with more than 25 years ago and the 1.5-carat upgrade they purchased 10 years ago. Hare, 50, who lives in San Jose, Calif., and works in high tech, chose a $40,000 lab-made diamond because “it’s nuts” to have to spend $100,000 on a natural stone. “It had to be big—that was my vision,” she says.

But the size of the ring has made it less practical at times. She doesn’t wear it for athletic training and swaps in her wedding band instead. And she is careful to leave it at home when traveling. “A lot of times I won’t take it on vacation because it’s just a monster,” she says.

The average retail price for a one-carat lab-made loose diamond decreased to $1,426 this year from $3,039 in 2020, according to the Tenoris data. Similar-sized loose natural diamonds cost $5,426 this year, compared with $4,943 in 2020.

Lab-made diamonds have essentially the same chemical makeup as natural ones, and look the same, unless viewed through sophisticated equipment that gauges the characteristics of emitted light.

At Ritani, an online jewellery retailer, lab-made diamond sales make up about 70% of the diamonds sold, up from roughly 30% two years ago, says Juliet Gomes, head of customer service at the company, based in White Plains, N.Y.

Ritani sometimes records videos of the lab-diamonds pinging when exposed to a “diamond tester,” a tool that judges authenticity, to show customers that the man-made rocks behave the same as natural ones. We definitely have some deep conversations with them,” Gomes says.

Not all gem dealers are rolling with these stones.

Philadelphia jeweller Steven Singer only stocks the natural stuff in his store and is planning a February campaign to give about 1,000 one-carat lab-made diamonds away free to prove they are “worthless.” Anyone can sign up online and get one in the mail; even shipping is free. “I’m not selling Frankensteins that were built in a lab,” Singer says.

Some brides are turned off by the larger bling now allowed by the lower prices.When her now-husband proposed with a two-carat lab-grown engagement ring, Tiffany Buchert, 40, was excited about the prospect of marriage—but not about the size of the diamond, which she says struck her as “costume jewellery-ish.”

“I said yes in the moment, of course, I didn’t want it to be weird,” says the physician assistant from West Chester, Pa.

But within weeks, she says, she fessed up, telling her fiancé: “I think I hate this ring.”

The couple returned it and then bought a one-carat natural diamond for more than double the price.

Couples find that lab-grown diamonds have made it more affordable to get engaged. PHOTO: CAM POLLACK/THE WALL STREET JOURNAL

When Boulet, the wedding planner in Raleigh, got engaged herself, she was over the moon when her fiancé proposed with a 2.3 carat lab-made diamond ring. “It’s very shiny, we were almost worried it was too shiny and was going to look fake,” she says.

It doesn’t, which presents another issue—looking like someone who really shelled out for jewellery. Boulet will occasionally volunteer that her diamond ring came from a lab.

“I don’t want people to think I’m putting on airs, or trying to be flashier than I am,” she says.

For Daniel Teoh, a 36-year-old software engineer outside of Detroit, buying a cheaper lab-made diamond for his fiancée meant extra room in his $30,000 ring budget.

Instead of a bigger ring, he got her something they could both enjoy. During a walk while on an annual ski trip to South Lake Tahoe, Calif., Teoh popped the question and handed his now-wife a handmade wooden box that included a 2.5-carat lab-made diamond ring—and a car key.

She put on the ring, celebrated with both of their sisters and a friend, who was the unofficial photographer of the happy event, and then they drove back to the house. There, she saw a 1965 Mustang GT coupe in Wimbledon white with red stripes and a bow on top.

Looking back, Teoh says, it was still the diamond that made the big first impression.

“It wasn’t until like 15 minutes later she was like ‘so, what’s with this key?’” he adds.

3 Reasons You Should Buy a Stick Vacuum—And 3 Reasons They Suck

JILL KOCH, 39, bought her first cordless vacuum because it was pink. “I didn’t look at the brand, I didn’t look at the price. I saw the colour and was like, ‘I have to have it,’” said the Cincinnati-based home organisation and cleaning blogger. Koch, who owns almost a dozen vacuums, says her newest cordless stick, the Shark Wandvac, gets the most use. She finds its motor powerful enough to handle most tasks. But more important, because of its sleek look, “it’s not even weird to store it in plain sight,” she said. Whenever she sees something that needs cleaning, that vacuum is within reach. She can clear the mess, dump out its dustbin into a trash can, and re-dock the vacuum in a minute or two.

Cordless stick vacuums aren’t new—British manufacturer Dyson released its first cordless stick vacuum in 2010—but the battery-powered, bagless models have become more popular, largely due to their convenience. In 2018, a year after telling Bloomberg that cordless vacuums were driving his namesake company’s growth, James Dyson announced it would no longer bother developing corded models. Convenience, however, isn’t cheap. While you can find excellent corded upright vacuums for under $200, the latest cordless option from Dyson, its Gen 5 Outsize, costs $1,050.

Some experts say ditching your corded model is unwise. Cordless vacuums have a place in your cleaning arsenal, but they aren’t a replacement for a more powerful machine like an upright model with a bag, said Ken Bank, a third-generation vacuum expert and president of Livonia, Mich.-based Bank’s Vacuum Superstores. “The technology has improved a lot,” he said, “but [stick vacuums] aren’t anywhere near as powerful as a vacuum cleaner with a cord and a real motor in it.”

Here’s what to consider before going cordless.

The Pros

Cordless vacuums are light and maneuverable

They are a great choice for folks with strength or mobility issues, or those who just don’t want to push around a heavy vacuum.

Cordless vacuums are supremely versatile

Most vacuums come with multiple heads and attachments, but cordless vacuums make them easier to use. Once you’ve swapped out the long wand for a dust brush, crevice tool or upholstery cleaner, your vacuum easily fits in hand. It’s ideal for cleaning the inside of a car or drawers.

Cordless vacuums let you clean more spontaneously

Since they can be stored on docks or stands, a cordless vacuum is always within reach. If you see a mess, you can have cleaned it before someone with a corded vacuum might have time to locate a plug.

The Cons

Cordless vacuums don’t contain dirt that well

When it comes to filtration and dust containment, nothing beats a classic vacuum with a bag, says Bank, “The cordless ones [are] not sealed up tight,” Bank said. Each time you open your vacuum’s dustbin to dump it out in the trash, he says, you release dust.

Cordless vacuums require you to clean within a time limit

Stick vacuums are battery powered. Batteries die. That means an all-day deep clean might require multiple charging stops. While some cordless vacs can run for up to an hour at a time, estimates shorten when you’re using stronger suction settings.

Cordless vacuums can be tough to fix

Bank doesn’t just sell vacuums; he repairs them, too. He says most stick vacuums are a service nightmare. “They’re hard to maintain, you can’t really take them apart to clean them, and if they break, most companies don’t make parts for them,” he said.

Don’t Get Left In the Dust

For spills, quick pick-ups, and in-between the deep cleans, it’s tough to beat a stick. Two to consider:

A sweeper with storage

Samsung’s Bespoke Jet AI Cordless is not designed to be hidden away in a closet. Its sleek, free-standing docking station doubles as a charger and a canister that auto-empties the vacuum with enough capacity for a few days’ worth of dirt. The company says a battery charge can last for 100 minutes, though that might vary as the vacuum’s software adjusts the suction level based on the floor surface it detects underneath. $US999, Samsung.com

Dust disrupter

Designed by two former Dyson R&D experts, the Pure Cordless by Lupe (pronounced “loop”) has a beefy, 9-cell battery and a 1-liter dust bin. Though one charge lasts around an hour when the vacuum is set on low suction, and just 15 minutes on max, you can buy a second battery ($149) and keep it charged for longer cleaning sessions. Unlike many other models, the Lupe is easily serviceable: You can buy an affordable replacement for basically every component. It also comes with an industry-leading five-year warranty. $US699, LupeTechnology.com

The Wall Street Journal is not compensated by retailers listed in its articles as outlets for products. Listed retailers frequently are not the sole retail outlets.

The OpenAI Board Member Who Clashed With Sam Altman Shares Her Side

Helen Toner was a relatively unknown 31-year-old academic from Australia—until she became one of the four board members who fired Sam Altman from the artificial-intelligence company he co-founded.

Thrust into the spotlight during the ouster and eventual return of Altman as CEO of OpenAI last month, Toner has emerged as a symbol of tension between AI-safety advocates and those giving priority to technological progress.

Toner maintains that safety wasn’t the reason the board wanted to fire Altman. Rather, it was a lack of trust. On that basis, she said, dismissing him was consistent with the OpenAI board’s duty to ensure AI systems are built responsibly.

“Our goal in firing Sam was to strengthen OpenAI and make it more able to achieve its mission,” she said in an interview with The Wall Street Journal.

Toner held on to that belief when, amid a revolt by employees over Altman’s firing, a lawyer for OpenAI said she could be in violation of her fiduciary duties if the board’s decision to fire him led the company to fall apart, Toner said.

“He was trying to claim that it would be illegal for us not to resign immediately, because if the company fell apart we would be in breach of our fiduciary duties,” she told the Journal. “But OpenAI is a very unusual organization, and the nonprofit mission—to ensure AGI benefits all of humanity—comes first,” she said, referring to artificial general intelligence.

Ultimately, Toner and some other board members did resign, clearing the way for Altman’s return.

In the interview, Toner declined to provide specific details on why she and the three others voted to fire Altman from OpenAI. Before his ousting, Altman and Toner had clashed.

In October, Toner, who is director of strategy at a think tank in Washington, D.C., co-wrote a paper on AI safety. The paper said OpenAI’s launch of ChatGPT sparked a “sense of urgency inside major tech companies” that led them to fast-track AI products to keep up. It also said Anthropic, an OpenAI competitor, avoided “stoking the flames of AI hype” by waiting to release its chatbot.

After publication, Altman confronted Toner, saying she had harmed OpenAI by criticising the company so publicly. Then he went behind her back, people familiar with the situation said.

Altman approached other board members, trying to convince each to fire Toner. Later, some board members swapped notes on their individual discussions with Altman. The group concluded that in one discussion with a board member, Altman left a misleading perception that another member thought Toner should leave, the people said.

By this point, several of OpenAI’s then-directors already had concerns about Altman’s honesty, people familiar with their thinking said. His efforts to unseat Toner, parts of which were previously reported by the New Yorker, added to what those people said was a series of actions that slowly chipped away at their trust in Altman and led to his unexpected firing on the Friday before Thanksgiving.

The board members weren’t prepared for the fallout from their decision.

The members, including Toner, were taken aback by staffers’ apparent willingness to abandon the company without Altman at the helm and the extent to which the management team sided with the ousted CEO, according to people familiar with the matter.

Toner took her account on social-media platform X private during the height of the crisis.

At one point during the heated negotiations, a lawyer for OpenAI said the board’s decision to fire Altman could lead to the company’s collapse. “That would actually be consistent with the mission,” Toner replied at the time, startling some executives in the room.

In the interview, Toner said that comment was in response to what she took as an “intimidation tactic” by the lawyer. She says she was trying to convey that the continued existence of OpenAI isn’t, by definition, necessary for the nonprofit’s broader mission of creating artificial general intelligence that benefits humanity at large. A simultaneous concern of researchers is that AGI, an AI system that can do tasks better than most humans, could also cause harm.

“In this case, of course, we all worked very hard to ensure the company could continue succeeding,” she added.

OpenAI has an unusual structure where a nonprofit board, on which Toner served, oversees the work of a for-profit arm. The board’s mandate is to “humanity,” not investors.

In the interview, Toner didn’t answer questions about her interactions with Altman. She wouldn’t comment on whether she would have done anything differently but said she had good intentions.

Before he was reinstated, Altman offered to apologise for his behaviour toward Toner over her paper, according to people familiar with the matter. Ultimately, he returned to lead the company without following through on that gesture.

Toner is known in the AI-safety world for being a critical thinker who isn’t afraid to challenge commonly held beliefs.

Some of Altman’s backers, including OpenAI investor Vinod Khosla, publicly expressed derision specifically toward Toner and Tasha McCauley, another former OpenAI board member who voted to fire Altman and is connected to organisations that promote effective altruism.

“Fancy titles like ‘Director of Strategy at Georgetown’s Center for Security and Emerging Technology’ can lead to a false sense of understanding of the complex process of entrepreneurial innovation,” Khosla wrote in an essay in tech-news publication the Information, referring to Toner and her current position.

“OpenAI’s board members’ religion of ‘effective altruism’ and its misapplication could have set back the world’s path to the tremendous benefits of artificial intelligence,” he wrote amid the power struggle.

Toner was previously an active member of the effective-altruism community, which is multifaceted but shares a belief in doing good in the world—even if that means simply making a lot of money and giving it to worthy recipients. In recent years, Toner has started distancing herself from the EA movement.

“Like any group, the community has changed quite a lot since 2014, as have I,” she said.

Toner graduated from the University of Melbourne, Australia, in 2014 with a degree in chemical engineering and subsequently worked as a research analyst at a series of firms, including Open Philanthropy, a foundation that makes grants based on the effective-altruism philosophy.

In 2019, she spent nine months in Beijing studying its AI ecosystem. When she returned, Toner helped establish a research organisation at Georgetown University, called the Center for Security and Emerging Technology, where she continues to work.

She succeeded her former manager from Open Philanthropy, Holden Karnofsky, on the OpenAI board in 2021 after he stepped down. His wife co-founded OpenAI rival Anthropic.

“Helen brings an understanding of the global AI landscape with an emphasis on safety, which is critical for our efforts and mission,” Altman said when she joined the board.

The new board members along with returning board member Adam D’Angelo offer a glimpse of the direction OpenAI might be headed. Larry Summers, former Treasury secretary, and Bret Taylor, former Salesforce co-CEO, appear to be more traditionally business-minded than Toner, McCauley and the third board member who was succeeded, Ilya Sutskever, OpenAI’s chief scientist.

There are no longer any women on the board, though the company is expected to expand it in coming months.

“I think looking forward is the best path from here,” Toner said.

Green Investors Were Crushed. Now It’s Time to Make Money.

Invest according to your political views, and you’re unlikely to make money. Companies that appeal to left-wingers or to right-wingers might be good or bad investments, but the fact of being, on current politics, clean and union-friendly for the left or oily and gun-friendly for the right is neither here nor there. What matters is their ability to make money and how highly they are valued.

This has been rammed home for environmentally-minded investors in the past year, as a coordinated selloff in anything with green credentials crushed the idea of making money while doing good.

It turns out that the real world is tougher than advocates of ESG—environmental, social and governance—investing claimed. The lessons have been hard, but should remind investors in the sector of some of the basic facts of investing. The fall in prices has improved the outlook for the stocks.

This year has been almost universally bad for clean investments. The two worst performers still in the S&P 500 are solar companies Enphase Energy and SolarEdge Technologies, down 60% and 70%, respectively. Hydrogen stocks have fallen sharply, led by Plug Power, which warned it might not survive. Wind-farm developers have been doing so badly they have pulled out of some contracts, with Denmark’s Ørsted off 48% in dollar terms and Florida-based NextEra Energy off 29%.

Electric cars have disappointed too, hitting startups and suppliers and pushing the price of lithium ores, used to produce the battery metal, down by three-quarters or more, although market-leader Tesla’s stock has been an exception.

Just as there was a coordinated green selloff, there has been a coordinated partial rebound in the past month or so.

This provides the first lesson: debt. The clean-energy sector is dependent on vast amounts of borrowing, so high interest rates really hurt. Roman Boner, who runs a clean-energy fund at Dutch fund manager Robeco, points out that major projects are typically financed with 80% debt, so rises in financing costs have a big impact on competitiveness.

Investors who bought into green stocks probably didn’t think they were making a leveraged bet on Treasurys, but that is what they ended up with. It isn’t only about corporate financing costs, either. High borrowing costs hit consumer demand for rooftop solar and for electric cars, both of which are often leased, since leasing costs depend on the cost of debt.

At a very high level, this is about long-term thinking. Low rates encourage investors to think long term, because they make future profits almost as valuable as current profits, and encourage borrowing to try to secure those future profits.

High rates encourage short-term thinking, by making profits today far more valuable than future profits—why bet on the future when you can earn 5% from Treasury bills? Short-term we get fossil-fuel profits, while long-term we get either clean energy or global warming; recently investors have been encouraged by rising rates to think short term.

The second lesson: government. Ronald Reagan overstated it when he said: “The nine most terrifying words in the English language are: ‘I’m from the government, and I’m here to help.’” But investors who rely on state subsidies to ensure profits leave themselves at the mercy of both fickle politicians and the bureaucrats Reagan was concerned about. This year’s selloff has been worsened by the bureaucrats and their failure to provide the details of many of the subsidies promised in last year’s badly named Inflation Reduction Act.

“We’re still hoping to get them by year end,” says Ed Lees, co-head of the environmental strategies group at BNP Paribas Asset Management. The next problem might be the politicians, at least if Donald Trump wins the presidency and torches the IRA. Lees thinks this will be hard, because so many IRA-subsidised projects are heading for Republican states. But Trump certainly has no sympathy for environmental causes.

The third lesson is the one most relevant to buying today: valuation. Buying stocks when they are trendy and wildly overpriced is a recipe for disaster. Perhaps the most extreme example of late is the L&G Hydrogen Economy ETF, launched in London at the height of clean-energy excitement in February 2021. It plummeted from day one, never regained its launch price, and is down 55% since then.

“We’ve seen a very harsh reality check,” said Sonja Laud, chief investment officer of L&G Investment Management.

The question is whether the hype has left. Laud worries that one year of high rates won’t have crushed all the excesses built up in 12 years of near-zero rates. But clearly valuations are much lower than they were, and she is hopeful there are opportunities to be found now.

“The huge green premium you had previously is no longer there,” says Velislava Dimitrova, who runs sustainable funds at Fidelity International. Clean-energy stocks are “much more interesting than they used to be—I don’t believe that renewables are dead.”

In the bond market, investors are no longer paying much if any “greenium,” or extra price for green bonds. In stocks, it is harder to judge: The S&P Global Clean Energy index trades at a discount to the global market on some measures, but not others, making it difficult to conclude that the sector as a whole is a wonderful bargain.

Still, it is good news for buyers that the hype has evaporated. Investors who care about profits more than purpose can finally consider clean-energy stocks again.

Mini Hermès Kelly Handbag Could Fetch $200,000 at Auction

A collection of “rare and exceptional” handbags—from the likes of Hermès, Chanel, and Louis Vuitton—is on offer from Christie’s, in an auction ending Dec. 12.

The sale also “includes a selection of costume jewellery from Chanel—the collection spans a range of generations with lots coming from the modern era of Karl Lagerfeld, dating back to iconic original designs created by Coco Chanel herself,” Christie’s said in a statement. “This fantastic section is being sold without reserve.”

The star of the show is a mini Hermès Kelly bag made from sterling silver and dating to the 1990s, according to the auction house. The bag features “a charming miniature version of the signature Cadena lock,” in addition to its “iconic silhouette,” the catalog said. Available at auction for the first time in seven years, the bag is estimated to fetch between US$100,000-US$200,000.

A mini Hermès Kelly bag made from sterling silver and dating to the 1990s could fetch as much as US200,000.
Christie’s Images

The “sterling silver Kelly [is] one of the rarest pieces ever created by Hermès and now available at auction for the first time in seven years,” according to a statement from Christie’s.

Two limited-edition Bolide bags, also from Hermès, are part of the sale. Inspired by automobile travel, these bags—created 100 years after the original—feature tiny wheels for a touch of whimsy, plus hardware made from Palladium. One example is bleu saphir epsom leather with orange wheels, while the other is gold with yellow wheels.

The classic handbag represents “the imagination and innovation that Hermès is known for,” the catalog said. “Its silhouette was made to seamlessly fit inside the trunk of a car and its zipper, the first to ever be featured on a handbag, allowed for elegant ease of access while traveling.”

“There are also several men’s handbags included in the sale, such as “The Rock” HAC Birkin by Hermès, which has an estimate of US$40,000 to US$50,000 and is on offer for the first time from Christie’s. “This is the first Birkin bag specifically crafted for men and inspired by the supple appeal of leather jackets,” according to the auction house.

The sale also an acrylic and crystal ice-cube clutch with silver hardware that was part of a fall 2010 Chanel runway show with an estimate of US$6,000 to US$8,000; a limited-edition yellow and black monogram leather pumpkin bag by Louis Vuitton with Yayoi Kusama that could fetch up to US$15,000; and a Louis Vuitton trunk, circa 1890, that is estimated to sell for between US$10,000 to US$15,000.

Handbags have had a banner year, with 2023 sales reaching a total of HK$154 million (US$20 million) in sales so far this year—a record in the handbags and accessories category, according to Christie’s. The record was broken at a November auction in Hong Kong, where the company sold nearly HK$55 million (US$7 million) in rare and designer handbags.

Carbon Trading Opens Loophole in Paris Climate Accord

When the South American nation of Guyana wanted to sell millions of carbon-offset credits to preserve its rainforests, government officials knew they had a problem: The country’s lush Amazonian forests were actually in good shape.

Guyana’s rate of deforestation was already low, meaning its forests wouldn’t yield much under standard methodologies for calculating carbon credits. So its government chose a new method that allows a large adjustment for countries with healthy forests. The change raised the credits that Guyana could issue sixfold. Guyana sold 37.5 million of them last year to U.S. oil giant Hess for at least $750 million, and is now shopping the remaining two thirds to countries facing pressure to comply with the landmark Paris climate accord, officials say.

That agreement calls for governments to adopt national plans to limit greenhouse-gas emissions and allows them to pay for emission-reduction projects elsewhere in the world to offset their own pollution. Credits for each ton of emissions cut can then be traded between countries. It is as if the emission reduction happened in the country buying the credit, not the one selling it.

Guyana is among the first in a long line of developing-world countries expected to cash in on credits compliant with United Nations agreements. Some officials worry the U.N. risks giving its seal of approval to credits for forests that aren’t under threat. At the COP28 climate summit under way in Dubai, negotiators are debating how much scrutiny carbon trading should face from U.N. experts and the public to prevent the mechanism from becoming a loophole in the Paris accord.

“If we play that game—every country gets to come in and pull an arbitrary methodology out of the ether, apply it to their forest areas and say give me credits—we’re never going to get anywhere,” said Kevin Conrad, the climate envoy of Papua New Guinea.

For now, the Paris accord imposes relatively little oversight on the market. Credits are required to undergo review by a panel of experts. But at last year’s COP in Egypt, governments decided that the experts wouldn’t be allowed to review the “appropriateness” or “adequacy” of projects.

That is fuelling fears the accord opens the door for polluting countries to buy lower-quality credits from poorer nations to meet their own emissions targets, undermining the Paris accord ambition of limiting global warming to 1.5 degrees Celsius above preindustrial era temperatures. Some developing countries are pushing for the right to keep much of the information around offset projects confidential. Companies would end up buying the credits, critics say, that would support spurious greenhouse-gas reduction claims. Hess said it would apply Guyana’s credits to its goal of completely offsetting its emissions by 2050.

“There is very little oversight of the process,” said Jonathan Crook of Carbon Market Watch, a Brussels-based nonprofit. “Some countries could set a higher bar, but there’s a risk that others do not.”

Guyana is in talks to sell credits to Singapore, which is evaluating whether it will accept the adjustment for low deforestation countries, an official involved in the talks said. The U.N.’s civil aviation agency last year said it would accept Guyana’s methodology under new regulations it set to limit emissions from international flights, making Guyana’s offsets the first eligible under the rules.

Switzerland is moving to purchase the first credits under the Paris accord, for non-forest projects in Ghana, Thailand and Vanuatu. The credits will then be used by Swiss companies to comply with the country’s greenhouse-gas limits under the Paris accord.

The Swiss government is refusing to invest in forestry projects because of uncertainties around the baseline against which the lack of deforestation is measured. Switzerland also has concerns around whether protections for forests are long term—a tree cut down or destroyed in the future would release the planet-warming carbon dioxide it has absorbed over its lifetime.

Corporations over the past decade have invested billions of dollars in greenhouse-gas offset projects in the developing world. Those projects yield so-called voluntary carbon credits: The companies are under no legal obligation to buy them but do so because of public commitments they have made to offset their carbon emissions.

Academic research and media reports have cast doubt on the impact of many of the projects underlying these credits. The problems were particularly acute in projects to prevent deforestation. Because such programs typically cover relatively small areas within a larger forest, they risk pushing logging and clear-cutting for agriculture into other sections that aren’t protected by a project.

Guyana’s project is designed to address some of these problems. It is one of the first to cover an entire nation, eliminating the possibility that deforestation could be displaced within the country. Covering around 45 million acres, it is one of the world’s largest forest-protection projects, according to Trove Research.

Guyana has some of the most pristine forests on the planet. They have been mostly spared the rampant logging and clear-cutting seen in neighbouring Brazil. Guyana lacks rich soil suitable for large-scale agriculture, a major driver of deforestation, scientists say.

“These are among the poorest soils on the planet,” said Janette Bulkan, a Guyanese forestry expert at the University of British Columbia.

Critics say issuing credits for protecting such forests violates a core principle of carbon crediting: They should only be issued for emissions that would have happened without the project.

Guyanese officials say its forests are nevertheless at risk in the near future without intervention. The country’s economy is growing quickly, as is global demand for the commodities that could be extracted from its rainforests. Guyana is also reaping a windfall from oil discoveries off its coast that are now being pumped by Exxon Mobil and Hess.

“Guyana’s forests offer opportunities for a wide range of goods and services, and development opportunities for opening up areas for industry and manufacturing,” said Pradeepa Bholanath, who oversees climate policy at Guyana’s Ministry of Natural Resources.

Guyana’s credits have been calculated by Architecture for REDD+ Transactions, a program run by the U.S. nonprofit Winrock International. The program’s methodology allows countries like Guyana that have had little deforestation in the past to issue credits against apredicted future level of deforestation under a formula devised by Winrock.

Winrock and other advocates of the methodology say the money allows much-needed climate finance to flow to rain-forested countries, even if they haven’t experienced past deforestation. Guyana has already received more than $100 million in its deal with Hess. Officials say that money is reaching tribes that live in the rainforests and being used nationally for forest preservation and renewable energy projects.

Don’t Roll Your Eyes: Looking the Part Could Land You That Job

Think appearances don’t matter if you’re applying for a job online? New research shows that looking the part is very much part of the equation.

Your credentials and referrals may get you on the shortlist. Even if the whole process takes place online, though, it’s rare that a hiring manager won’t check out your LinkedIn profile. Making the final cut can come down to nailing a specific professional look, according to a new study published by the Harvard Business School.

Analysing 63,000 job openings and the more than 160,000 freelancers who applied for them over a six-month period, researchers found that certain accessories or physical features gave candidates an edge in landing the job—even after controlling for race, age and gender. Researchers used computer vision technology and machine learning to help classify which attributes made someone be perceived as a better fit for a job, then examined what role that played in hiring.

Different jobs favoured certain looks. The analysis showed that men wearing glasses and having a computer visible in the photo were perceived to be a better fit for a software programming assignment than men without glasses, boosting their chances of getting it. A beard gave them a slight edge, too.

With design and media-related jobs—one of two broad job categories examined in the study—flashing a smile and using a photo with high image quality was also important. Women sporting reading glasses and an “artistic” look were seen as a better fit for graphic design jobs than other women.

Fashion designer. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK, PIXELSQUID

The researchers, from Harvard and the University of Southern California, found that certain photo features could tilt the selection process when profiles included equally high ratings from previous clients. The advantage could be roughly the equivalent of a 5% pay differential.

On the other hand, the study suggests that looking the part for a job doesn’t rely just on a candidate’s gender, ethnicity and age. Rather, paying attention to the details of a profile photo can go a long way, recruiters say.

“We would be fooling ourselves to say it’s not part of the package,” says Jessica Vann, founder of Maven Recruiting Group, a San Francisco job-placement firm. While not as important as job or communication skills, “it’s a piece, for sure.”

It’s generally a good idea to have a neutral background and no children, pets or celebrities in the photo. Vann, whose firm specialises in placing executive assistants and chiefs of staff at Silicon Valley companies, says she has counselled job seekers to eschew an obviously AI-generated photo or tone down the makeup.

Banker. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK

In a CivicScience poll of more than 2,000 people conducted online last week, about half of respondents said they had used a professional-looking photo of themselves in some capacity; 82% agree that appearance makes a difference in a job offer.

Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating because of race, gender and religion, among other factors. But other aspects of personal appearance—whether height, weight or hairstyle—aren’t necessarily covered by the federal statute, says Steven Pearlman, a labor attorney at Proskauer Rose in Chicago. Plus, it’s often difficult to legally prove whether such biases were the reason for a candidate’s rejection.

Brent McCreary, a theatre ticketing director in New York, has found certain photo details can swing a hiring manager’s decision either way. His professional profile picture usually shows him with a favorite celebrity. At one point it was Britney Spears. Now it’s Kelly Clarkson.

The choice worked against him when he lost out on a revenue management job at a theme park three years ago. In the rejection note, the interviewer suggested a more professional LinkedIn photo.

A month later, though, the executive director of a San Francisco-based streaming platform contacted him. The job he’d applied for was already filled but she noticed his photo. “Your personality and background seem so fun and special,” she wrote in a LinkedIn message. When another project-management job opened soon after, McCreary got it. The job turned out to be a better fit for him, too, he says.

“The company I ended up working for was one where I kind of jelled with the organisation,” he says.

Looking the part is often informed by stories and stereotypes, career coaches say. “You see it in books and movies,” says Catherine Fisher, a LinkedIn career expert who studies data and trends on the professional social media network.

Programmer. ILLUSTRATION: DAISY KORPICS/THE WALL STREET JOURNAL, ISTOCK

Every industry has its own sartorial vibe, from the fleeced vests and sweatshirts of Silicon Valley to the traditionally suited-up finance crowd in New York.

“You always think hoodies are related to tech companies, but that doesn’t mean I have to wear one,” Fisher says. By the same token, angular bobs and big sunglasses have come to be associated with the fashion industry, though “not everyone in fashion looks like Anna Wintour,” she says.

That’s rapidly changing as home and work life become more mixed, Fisher says. More than half of working Americans say that how they present themselves at work has changed since the pandemic, according to a poll of 2,000 people conducted last year by LinkedIn. Two-thirds said they thought that managers and co-workers were more accepting of different ways of dressing and styling than several years ago.

Alice Stephenson, a 42-year-old lawyer, says that for much of her early career, she dressed the part and concealed her piercings and tattoos. “I wore a stereotype of what a professional looked like,” she says. “I never felt comfortable or able to express my own individuality or creativity through my appearance.”

That changed after she started her own law firm. In her photo on the firm’s website, in her email signature and on LinkedIn, she is wearing a friendly smile, a blue sleeveless dress and a visible sleeve of tattoos.

“I want to look friendly and approachable,” says Stephenson, who lives in Amsterdam. “That’s key to my brand.”